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Maintenance Coordinator

Remote:

Full Remote

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Australia

Offer summary

Qualifications:

1+ years in property management, Familiar with maintenance operations, Bachelor's degree preferred, Strong verbal and written communication.

Key responsabilities:

Triage incoming maintenance issues
Serve as a liaison between stakeholders
Manage tickets through our platform
Ensure resolution of maintenance requests
Promote resident satisfaction
Support Property Services director

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See more BruntWork offers

Job description

This is a remote position.

Role Name: Maintenance Coordinator

Schedule:

Full-time, 8 AM to 5 PM Central Time 1 hour unpaid break

Client Timezone: Central Time

Client Overview

Join a dynamic and growing property management company specializing in single-family homes across the United States. Our client is expanding their remote workforce to provide top-notch service to property owners and tenants alike. As an industry leader, they leverage cutting-edge technology and a diverse, global team to deliver exceptional property management solutions. This is your opportunity to be part of an innovative company that values efficiency, customer satisfaction, and professional growth.

About the Role: 

We are seeking a motivated, detail-oriented Maintenance Coordinator to join our fast-growing team. We’re a rapidly growing SFR owner/operator and this role is essential in ensuring smooth operations across our property portfolio and the near and long term success of HVH. This role requires a dynamic individual with a passion for problem-solving, exceptional attention to detail, and the drive to provide elite service to our residents.

What You'll Do:

Triage incoming maintenance issues for our Single Family Rental assets, assess severity, and escalate appropriately.
Serve as a liaison between residents, our internal Resident Services Team and internal and external vendors
Manage tickets through our tech-enabled platform
Ensure timely follow-up, updates, and resolution of all resident maintenance requests.
Promote resident satisfaction by providing high-level service and communication.
Support Director of Property Services and Property Management team in finding the most efficient and effective solution for repair tickets
Perform other duties as assigned, contributing to the overall success of the team.

Basic Qualifications:

1+ years of experience in property management or maintenance coordination.
Familiarity with maintenance operations within property management focused on Single Family Rentals
Flexibility to work a varying schedule, including occasional evenings and weekends.
Bachelor's degree preferred.
Strong communication skills, both verbal and written.
Visual acuity for reading documents, screens, and other printed materials.