Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You lead the plan-do-check-act (PDCA) process of the site quality management system and report results to the quality section manager.
How you will contribute
You will support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation, internal audits, effective PDCA cycles and CAPA system management and management review. In addition, you will coordinate the eQCMS bi-annual review, handle consumer complaints from start to finish, and serve as a key contact for food regulatory agency inspection and contacts management.
What you will bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Relevant experience in a laboratory.
- Working efficiently on a team
- Flexibility and adaptability to meet customer/business requirements
- Attending to detail and following written instructions
- Communicating effectively, verbally and in writing
- Project management and working on multiple activities at the same time
- MS office applications
More about this role
1. Purpose
The purpose of this role is to ensure the consistent implementation of Global and Regional Quality & Food Safety policies at an external manufacturing site (Malted Food Division). The role is responsible for deploying best practices in Quality & Food Safety in alignment with Mondelez’s global quality policy and specific requirements for external manufacturing..
2. Key Responsibilities
- Ensure end-to-end Quality and Food Safety Compliance (HACCP) at the external site.
- Drive improvements in product quality and consumer complaint reduction by enforcing quality systems and processes.
- Support Central Quality’s consumer complaint reduction agenda and implement sanitation improvements.
- Participate in I2M processes to ensure product safety and quality.
- Assist the Quality Lead and Category Manager in CQV requirements for NPD and capacity projects.
- Conduct audits, manage CAPA, and oversee change management at the site.
- Build site team capabilities through training programs.
- Ensure HALAL and other regulatory compliance.
Education / Certifications:
- Graduate in Food/Dairy Technology or MSc in Food Science; 2-4 years’ experience in food/dairy manufacturing, with experience in Biscuit and Chocolate lines a plus.
Job specific requirements:
- Knowledge of FSSC 22000, QMS/FSMS, and food safety standards (e.g., FSSC, HALAL, BRC).
- Familiarity with Laboratory Management (ISO 17025), sanitation practices, and pest control.
- Knowledge of Indian and international standards for utilities and equipment hygiene.
- Proficiency in SAP and MS Office.
- Strong collaboration, communication, time management, and problem-solving skills.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as Cadbury chocolates, Bournvita and Tang powdered beverages, Oreo and Cadbury Bournvita biscuits, and Halls and Cadbury Choclairs Gold candies get safely into our customers hands—and mouths. Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 – the fourth time we’ve received this award.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Supply Chain Quality Assurance
Product Quality, Safety and Compliance
