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Remote Operations Manager for a Specialized Agency in Australia (Home Based Full -Time)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Experience in operations management, Strong leadership skills, Proficiency in project management tools, Excellent organizational abilities.

Key responsabilities:

  • Oversee delivery of client setups
  • Lead and manage a team of VAs
  • Develop and enforce Standard Operating Procedures (SOPs)
  • Ensure quality control of team deliverables
  • Streamline processes for efficiency
  • Set performance goals and track results
Virtual Coworker logo
Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
About Virtual Coworker
You deserve nothing but the best when it comes to hiring virtual assistants. That's why we've carefully handpicked top-level professionals from the Philippines, ensuring that only the most accomplished individuals join our elite team.Imagine having access to a talented pool of virtual assistants who provide unparalleled support for your business. Whether you need assistance on a part-time or full-time basis, our vetted professionals are here to cater to your every need. From managing your calendar and handling administrative tasks to executing strategic plans and providing exceptional customer service, our virtual assistants bring professionalism and experience to every task they undertake.But what sets Virtual Coworker apart is our dedication to long-term partnerships. We aren't interested in short-term fixes; instead, we focus on finding the perfect match between businesses and virtual assistants for sustained success. By fostering strong relationships built on trust, communication, and professionalism, we ensure that your business flourishes.
See more Virtual Coworker offers

Job description

Owning Delivery: You’ll run the show behind the scenes, making sure every piece of each client’s agency setup is delivered perfectly. Think branding, software, social media setups—whatever’s needed to get them set up for success.

● Keeping the Team Accountable: You’ll lead a team of VAs, making sure everyone’s on top of their tasks, hitting deadlines, and delivering quality work. No excuses, no dropped balls.
● Building and Controlling Procedures: You’ll build, refine, and enforce the Standard Operating Procedures (SOPs) that keep everything tight. You’re not just writing the playbook—you’re making sure it’s followed to the letter. If something doesn’t meet the standard, it’s getting fixed immediately.
● Quality Control: Nothing leaves your team unless it’s flawless. You’ll personally check that every deliverable meets our standards before it gets handed off to the client.
● Improving the System: If you see something clunky, outdated, or slowing us down, you’ll fix it. Streamline processes, cut inefficiencies, and make everything run like clockwork.
● Tracking Performance: You’ll set clear goals for the team, track the numbers, and push everyone to hit (or beat) their targets.
● Problem-Solving: If something



Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Project ManagementStandard Operating ProcedurePerformance AnalyticsProcess Improvement

Other Skills

  • Team Leadership
  • Quality Control
  • Accountability
  • Problem Solving
Are you interested?

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