Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.
We’re looking for an experienced strategic, project manager, to join our ever evolving Existing Customer Management team as part of Global SMB, to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About The Team
Our Commercial team creates value for businesses of every size and industry – from globally recognized brands to new start-ups. We engage with existing customers through various activities and campaigns, to retain and grow their business.
We are always finding ways for us to grow together and thrive as individuals, in the open, honest and high performing sales culture that we create.
What You’ll Own
In a single contributor role, you will lead on key projects and initiatives to
reduce attrition,
improve cross sales and the efficiency of the function.
Taking strategic direction from our business insights, to take projects from idea to execution and track results. Working alongside ECM leadership team to deliver operational change, plan and own the roadmap, operational readiness, execution and evaluation. You will propel us forward making our vision a reality.
Key Accountabilities
- Execute strategic change, monitoring and evaluating results to demonstrate commercial impact
- Develop business cases to deliver improved processes, performance and efficiency
- Run test and control groups to evidence impact
- Execute and monitor churn propensity models
- Evaluating systems and tools to ensure optimisation for maximum efficiency and productivity
- Own operational readiness for projects impacting ECM teams, working with key stakeholder
Where you’ll own it
Gateshead site is our operational hub, full of vibe, great people with passion for our customers. Good activity, conversations with openness and where execution of your initiatives will happen. With inspiring, stylish workspaces we want people to feel excited to come and do their best work.
What You Bring
Creative - You simplify the complex. Always looking forward to creating a bigger impact for our colleagues and customers.
Accountable – You never stand still, never settle. You work at pace to achieve your goals.
Dynamic - You champion your ideas and stay flexible to make them happen. You know that every action adds up.
Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value.
Organised - You will deliver complex projects with commercial outcomes, working with various stakeholders and departments to collaborate and execute.
Worldpay Perks - What We’ll Bring For You
We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary and benefits.
- Time to support charities and give back to your community.
- Parental leave policy.
- Global recognition platform.
- Virgin Pulse access.
- Global employee assistance program.
What Makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
- Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
- Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
- Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can’t wait to hear from you.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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