War Pensions & Compensation Advisor

Role: War Pension & Compensation Advisor

Location: Homebased – North UK

Contract Type: 9 months fixed term

Hours: 35 hours per week

Salary: £28,458pa pro rata

Plus additional £4,000pa pro rata upon successfully completing training and competency assessment (usually within 6 months)

Are you passionate about helping others?

Do you want to be part of a team that have a real impact on people’s lives?

We are looking for a War Pension & Compensation Advisor to join our War Pension & Armed Forces Compensation Service providing tribunal representation, advice, guidance and case management to beneficiaries, ensuring Royal British Legion’s commitment to support the Armed Forces Community and the needs of beneficiary are at the centre of all that we do.

As a War Pension & Compensation Adviser, you will provide crucial support to beneficiaries by guiding them through their appeal process and representing them before the War Pensions and Armed Forces Compensation First Tier Tribunal. Your responsibilities include:

• Preparing Cases for Tribunal: Thoroughly reviewing case files to ensure all necessary information is included, understanding beneficiaries' reasons for appeal, and advocating for the importance of RBL's support in their cases.
• Advising Beneficiaries: Conducting advice sessions prior to hearings to summarise findings, outline what to expect at the tribunal, and explain the next steps in the appeal process.
• Presenting Cases: Drafting clear, persuasive arguments on behalf of beneficiaries and presenting a cohesive case before the Tribunal.
• Managing Caseloads: Overseeing a portfolio of beneficiaries, progressing cases to listing status, and identifying any additional needs, with referrals to other RBL teams as needed.

The role is primarily homebased with will have regular travel around the North UK for internal meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. (Travel expenses covered)

There will also be occasional travel nationally to attend training / meetings.

Driving licence is essential requirement for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.