Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
The Senior Partner Strategy & Operations Business Partner contributes to the development of strategic and operational plans to accelerate the growth of business through the Partner channel for our EMEA region as well as spearheading our international growth strategy.
The ideal candidate will be very analytical and ideally has a strong foundational knowledge in channel or sales management and can quickly identify trends and can synthesize data into meaningful, consumable information that can help drive continued strong growth in the business.
They will also be able to communicate well with internal stakeholders and external Partners to share information and insights into areas that can help build and improve sales data, processes, and operational efficiencies. You will also partner with the leader of one of our largest segments providing advice on how to improve our Go-To-Market model.
This position is an Individual Contributor role reporting to the Partner GTM Strategy & Operations Director.
Responsibilities
- Partner with Regional Sales and Partner leadership on the development of Docusign’s Partner Go-To-Market strategies to accelerate growth
- Provide data-driven insights, analysis and assumptions on key drivers of the segment targets (top and bottom line), including partner coverage, demand generation, productivity improvements, churn, etc.)
- Develop and discuss recommendations
- Ensure full alignment within Business and Operational teams
- Lead team initiatives such as ROI analysis, performance analysis, and other ad hoc projects
- Monitor, measure and provide accurate and timely business performance reports (bi-weekly, monthly, quarterly) to sales leadership, including progress to plan, results, insights and recommendations needed to meet business goals
- Lead or support regional programmatic initiatives, provide feedback to Partner & Sales Operations, Partner Program and Success teams on geo specific needs and improvements
- Ensure partner program success by measuring KPIs established for programs
- Collaborate with and guide other team members within and outside Partner Operations on improving geo and segment strategy, based on insight on trends and challenges and growth opportunities
Job Designation
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
- BA/BS degree in a business or quantitative field
- 12+ years of experience in consulting, banking or SaaS company
- 5 + years supporting partner programs or partner sales teams
- Experience in Partner Strategy Operations or related function gained in a corporate, consulting, or other relevant business environment
- Experience effectively leading strategic projects and initiatives for Partner Strategy Operations
- Experience effectively representing Partner Strategy Operations in cross-functional teams
Preferred
- MBA or equivalent
- Exceptional analytical and problem-solving skills
- Understanding of a commercial Marketing demand generation funnel
- Salesforce proficiency
- SQL proficiency, or willingness to learn
- Experience in a SaaS company in Sales Ops, FPA or Strategy
- Proven track-record in fast paced environments
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
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