Customer Support Officer - Chinese Happiness Specialist

Job Overview

Strikingly is seeking a dedicated and bilingual Chinese-English Customer Support Officer to join our team. This full-time position is ideal for individuals looking for a stable, long-term career in a supportive and dynamic environment. We invite you to submit your application along with a brief overview of your relevant experience.

Key Responsibilities

• Deliver outstanding customer support in both Chinese and English.
• Address and resolve customer inquiries in an efficient manner.
• Maintain comprehensive records of customer interactions.
• Collaborate with team members to enhance overall service quality.
  
  

Required Skills

• Proficiency in both Chinese and English.
• Strong communication and interpersonal abilities.
• Excellent problem-solving skills.
• A customer-focused mindset.
• Capability to thrive in a fast-paced environment.
  
  

Qualifications

• Prior experience in customer support or a related field is preferred.
• Demonstrated effective communication skills in both languages.
• Strong organizational capabilities.
• A positive and proactive attitude with a willingness to learn.
  
  

Career Growth Opportunities

At Strikingly, we are committed to fostering the professional development of our staff. By joining our team, you will gain opportunities to enhance your skills and advance your career within the organization.

Company Culture And Values

Strikingly values diversity and inclusivity, promoting a collaborative environment where unique perspectives are embraced. We prioritize open communication and teamwork, creating a supportive workplace culture.

We look forward to your application and the possibility of welcoming you to our innovative team at Strikingly!

Employment Type: Full-Time