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Analista de Operações Junior

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

Bachelor's in Information Technology or Engineering, Experience in customer support, Knowledge in system automation, Intermediate English reading skills.

Key responsabilities:

  • Ensure system and product availability
  • Interface with all project segments
  • Assist in railroad control system reliability
  • Analyze incidents reported by clients
Wabtec Corporation logo
Wabtec Corporation http://www.wabteccorp.com
10001 Employees
See more Wabtec Corporation offers

Job description

It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Essa vaga é para trabalhar presencialmente em CURITIBA;

Com quem você vai trabalhar

O time de Helpdesk é especializado em prestar suporte remoto e presencial, atendendo as demandas do Centro e Controle de Operações (CCO) que fica dentro da estrutura do nosso cliente.

Como você fará diferença

Como membro do time de Helpdesk, você será responsável por garantir a disponibilidade dos sistemas e produtos implementados no projeto, dando suporte ao cliente. Você terá interface com todos os segmentos do projeto, garantindo a execução de testes, suporte e análise, trazendo excelentes resultados nas entregas.

O que queremos saber sobre você

  • Formação completa em Tecnologia da Informação ou Engenharia;
  • Capacidade analítica desenvolvida;
  • Conhecimento em automação de sistemas;
  • Experiência prévia em suporte ao cliente;
  • Capacidade de analisar algoritmos;
  • Habilidades eficazes de comunicação oral e escrita;
  • Inglês intermediário para leitura;
  • Disponibilidade para viagens ocasionais.
  • Conhecimento de operações ferroviárias (desejável);

Como será o seu dia a dia

  • Trabalhar PRESENCIAL em escala (6x2) em CURITIBA;
  • Auxiliar na confiabilidade do sistema de controle ferroviário;
  • Analisar incidentes abertos por falhas reportadas pelo cliente;
  • Coletar logs para Análise;
  • Coletar informações de confiabilidade para priorizar a correção de falhas;
  • Preparar relatórios de monitoramento da confiabilidade do sistema;
  • Configurar cópias de logs de servidores/painéis em produção;
  • Analisar alarmes da ferramenta de monitoramento de TI;
  • Treinar e transmitir conhecimento sobre a infraestrutura implementada ao cliente;

#LI-VB1

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.  

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
Portuguese
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Skills

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