Tinuiti is the largest independent performance marketing firm across Streaming TV, Google, Meta, and Amazon, with almost $4 billion in digital media under management and over 1,200 employees. With industry-leading expertise in search, social, Amazon and marketplaces, addressable TV, mobile apps, Influencer, Lifecycle, and more, Tinuiti understands that success requires both strategy and channel expertise. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it.
We support 100% remote work for this role!
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you qualify, but don't necessarily meet every single point on the job description, please still get in touch.
As an Account Manager, you will:
Lead and develop client relationships: Establish strong, long-term client partnerships that add value beyond the contract. Understand client business goals and anticipate future needs to deliver optimal solutions.
Strategic account management: Develop and execute account strategies to ensure client retention and growth. Monitor account health, identify risk of churn, and proactively address issues.
Drive business growth: Identify opportunities for expansion within existing accounts through up-selling and cross-selling initiatives that align with the client’s business strategy.
Collaboration with internal teams: Work closely with project management, creative, and technical teams to ensure that client projects are delivered on time, within budget, and exceed expectations.
Performance and metrics analysis: Regularly review account performance against targets, providing regular reports to both clients and senior management.
Feedback and continuous improvement: Gather client feedback to enhance service delivery, working with product and service development teams to innovate and improve offerings.
Qualifications:
Bachelor’s degree in Business Administration, Marketing, or related field. Master’s degree preferred.
5-7 years of relevant experience in client services, account management, or a similar role within a digital marketing or advertising agency environment.
Proven track record of managing and growing client relationships and leading teams to achieve targets.
Strong understanding of digital marketing, advertising strategies, and industry trends.
Excellent communication, negotiation, and presentation skills.
Ability to manage multiple accounts effectively, prioritize tasks, and meet deadlines.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Unlimited PTO: At Tinuiti, we believe you deserve time to rest and enjoy life unplugged from your devices. When you take time for yourselves, you’re able to bring your best self to work. That’s why we prioritize flexibility, a fully remote environment, and offer unlimited paid time off. On top of that, we have 17 paid holidays and company-wide shutdowns, fittingly named Owning Our Offline (OOO), to give us all a chance to collectively log-off and step away from our desks together. Above industry standard work-life balance is something we’re proud of, and it’s one our most loved benefits from Tinuitians year-over-year.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100% with immediate vesting
Perks and Wellness: Fringe, Forma, Thankful giving, Equity
Learning and Development: Mentor program and more
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100% with immediate vesting
Perks and Wellness: Fringe, Forma, Thankful giving, Equity
Learning and Development: Mentor program and more
Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.
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