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Contract Admin

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree preferred, 2-3 years in billing or collections, Knowledge of billing practices, Familiarity with ERP software.

Key responsabilities:

  • Review customer contracts and billing setup
  • Generate and distribute invoices
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DOXA Talent
501 - 1000 Employees
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Job description

Role Summary

Our client is looking for a Contract Admin who will ensure accurate invoicing, monitor payment schedules, and follow up on outstanding balances. The role requires a detail-oriented individual with strong organizational skills to manage contracts, review billing terms, and handle client communications regarding collections.

WORK SCHEDULE: 9:00 AM – 6:00 PM (11:00 PM – 8:00 AM Philippine Standard Time), follows Philippine holidays

POSITION TYPE: Full Time

WORK ARRANGEMENT: Remote

Essential Functions

  • Perform the following billing tasks:
    • Review customer contracts to ensure accurate setup of billing terms in the system
    • Generate and distribute invoices in compliance with contract terms and timelines
    • Address client inquiries related to invoices, billing adjustments, or discrepancies
    • Coordinate with internal teams (sales and account management) to resolve billing-related issues
  • Perform the following collection tasks:
    • Monitor accounts receivable and identify overdue accounts
    • Initiate follow-ups on outstanding payments via calls, emails, and letters
    • Issue demand letters and escalate delinquent accounts per company policies
    • Collaborate with legal teams on escalation for unresolved cases
  • Perform the following administrative tasks:
    • Maintain accurate records of contracts, billing schedules, and collections activity
    • Prepare periodic reports on receivables, outstanding balances, and collections performance
    • Update systems with payment status, collections notes, and resolved disputes
    • Support audits by providing accurate documentation of billing and collections processes
Qualifications

  • A Bachelor’s degree in the related field is preferred
  • Minimum 2-3 years in billing, accounts receivable, or collections
  • Knowledge of industry-specific billing practices (e.g., construction, professional services)
  • Familiarity with credit policies and procedures
  • Experience in a fast-paced environment with multiple clients and contracts
  • Familiarity with contract management and billing systems is a plus
  • Knowledge of billing cycles, collections protocols, and reconciliation processes
  • Proficiency in ERP software (e.g., SAP, Oracle, NetSuite) and Microsoft Office Suite, especially Excel
  • Excellent communication skills (verbal and written) to interact with clients and internal teams
  • Strong negotiation and problem-solving abilities
  • Accurate in billing and tracking accounts
  • Able to manage multiple deadlines and payment schedules effectively
  • Takes ownership of collections goals and can resolve issues proactively
  • Can work closely with cross-functional teams to achieve results

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Collections
  • Microsoft Excel
  • Organizational Skills
  • Negotiation
  • Communication
  • Problem Solving

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