Team Member Experience Specialist

Your Role as a Team Member Experience Specialist: 

This dual-function role within the People & Culture team provides critical support to Internal Communication & Engagement and P&C Partnership - Americas. Reporting to the Director of Internal Communications & Engagement (with a dotted line to the Director of P&C - Americas), this individual will help ensure that our growing, global team stays informed, engaged, and supported, and that we’re internally embodying the Appspace mission of creating a workplace experience that people love. 

A Day in the Life of a Team Member Experience Specialist: 

Internal Communications & Engagement (60%) : 

• Assists in creating, editing, refreshing, and publishing newsletters, intranet content, meeting agendas and collateral, and other materials as assigned 
• Manages user profiles and locations on our internal Appspace instance and audits the platform for UX/UI challenges, engagement or housekeeping opportunities, and outdated content
• Becomes an expert in communications and engagement governance and guidelines and an Appspace super-user to support and advise team members
• Participates in or leads committees and pilot programs (for example, reward & recognition programs, DEIB, wellness, and user testing)  and owns or maintains related administrative/operational records and materials
• Synthesizes information into decks and reports to support and track engagement initiatives and strategies

P&C Partnerships - Americas (40%):

• Administers, assists, collects, or actions feedback related to onboarding and offboarding  tasks, surveys, compensation plans, and other P&C processes or initiatives  as assigned
• Builds relationships with Americas-based teams, is a front-line point of contact for P&C policy questions and resources, and assists in planning team member events and activities
• Serves as a champion and subject matter expert for the performance management platform (Lattice) and provides guidance and training to team members to increase adoption
• Partners with people managers in effectively leading and supporting their teams and may lead training sessions for new people managers
• Writes and publishes P&C communications like new hire announcements, PTO tracking reminders, etc.

What You’ll Need: 

• Bachelor’s degree in Communications, English, Human Resources Management, Psychology, or a related field 
• 3+ years of experience in communications, employee engagement, HR/People & Culture partnership, or similar roles. DEIB experience is a strong plus.
• Solid writing and editing skills with meticulous attention to detail
• A strong analytical mind and a passion for using data to tell stories
• Proficiency in (or the ability to quickly learn) the Google suite of tools (Docs, Sheets, Slides), intranet management systems, HRIS, and performance management platforms. Basic proficiency in design tools like Adobe Photoshop and Premier is a strong plus.
• Flexibility and adeptness at driving multiple projects, meeting deadlines, and building relationships across cultures and time zones
• A people-centered approach and a growth and learning mindset

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:

• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment