Account Manager - iGaming Industry

Job Details 

Hours: Full Time 

Location: Fully remote. This opportunity is open to you if you can legally work remotely from one of our home countries in Sweden or Malta.

Contract: Permanent 

At Play’n GO we enjoy a flexible freedom to shape our own days. Everyone we hire is unique and every role we fill has certain performance expectations. The day-to-day challenges of work and life will be unique to you but our commitment to helping you find a balance will never vary.  

From the GO 

At Play’n GO our purpose is to entertain. Our pleasure is in working with people ready to make a difference that lasts. We are pioneers. We were the first entertainment supplier to recognise the potential of gaming on the GO and create the innovative mobile games which supercharged our industry and inspired our name. Today, Play’n GO is the leading gaming entertainment supplier to casinos in regulated markets the world over. And we are still growing.  

With growth comes opportunity. This could be yours. Are you ready to help us face challenges and find solutions that get us both to the next level of excellence?

What the role entails:

As an Account Manager, you will be the main link between our customers and Play’n GO. All communication with customers is handled by you, and it is always the goal of the account manager to improve the relationship with customers and to create a stronger bond towards us as a brand and company. 

Your duties will include but are not limited to:

• Owning the relationship between the company and the customer.
• Coordinating projects and activities within the company for customers.
• Working closely with the customers to set a roadmap that correlates with the company’s overall business and development plan.
• Educating and informing the customer of company products and systems including news and updates of the same.
• Overseeing that product offers, contracts; and business models are adjusted to provide the most profitable relationship.
• Introducing, educating; and managing integrations with new customers.
• Coaching and challenging our customers, always being a step ahead and identifying what improvements can be made together with your accounts.
• Selling, up-selling and cross-selling Play’n GO gaming solutions.
• Maintaining awareness of market conditions, competitive products offered and pricing of these.
• Monitoring the performance of promotional campaigns and identifying problems or issues that may arise, including KPIs.
• Attending and representing the company in different conferences and other iGaming events
• Contributing as a key member of the AM team; making valuable contributions to business discussions around the company’s day-to-day operations and long-term strategy.
• Providing Product Managers and Product Planners with customer feedback and requests.
• Report on customer trends and competitor activities regarding marketing communication and campaigns specifically relating to slots

What we ask of you: 

• Outstanding communication skills and very organized
• Ability to prioritise and work independently
• Problem-solving and a can-do attitude.
• Be willing to travel internationally in line with business needs.
• Fluency in English is a must, both written and spoken, an additional language is a good asset 

What’s in it for you?  

If you feel great, you’ll do great. Our employees know that their package of benefits, activities, and initiatives are some of the most generous in the industry. From challenges to chill outs, the fun we share at play helps inspire excellence from the go.  

Apply now to find out more. It’s your best move. This opportunity will remain open until we meet the right candidate.  

GO for it. 

We believe the way forward relies on well-regulated gaming and player safety. Our commitment to this sets the standard for our industry.