Senior Tradeshow and Events Specialist

WHO ARE WE?

Welcome to Endotronix, where we're rewriting the playbook on heart failure treatment. We're not just a medical device company; we're trailblazers on a mission to redefine healthcare. 

Our star player? The Cordella Heart Failure System (CHFS). This game-changing technology isn't just about devices—it's about empowering healthcare providers with proactive tools that set new standards in patient care. From early detection to personalized treatment strategies, CHFS is revolutionizing how heart failure is managed, improving quality of life while slashing hospital admissions and health care costs along the way.
 

WHAT YOU’LL DO

As a Senior Tradeshow and Events Specialist at Endotronix, now part of Edwards Lifesciences, you will be a key player in advancing our mission by strategically planning, organizing, and executing successful tradeshows and events, both nationally and internationally, that enhance Endotronix’s visibility in the heart failure field. You will work closely with cross-functional teams to develop strategies that amplify brand awareness and foster customer engagement. This role offers a dynamic mix of strategic and tactical responsibilities, allowing you to work cross-functionally with Marketing, Sales, Medical Affairs, and Operations teams for the promotion of the Cordella Sensor System. This is a hybrid role based in Naperville, Illinois. Your responsibilities will include:

• Collaborate with Key Opinion Leaders to develop complex training content and program objectives. Design and execute customer facing programmatic content (websites, registration, surveys)
• Solicit and analyze programs for feedback and present results to management and make recommendations for program enhancements
• Organize and manage all event details such as venue, travel, transportation, decor, catering/reservations, invitee list, speakers/faculty, equipment, promotional material, etc. Pre-meeting preparation of materials, notebooks, packages, registration lists, etc. Process RFPs and contracts. Ensure compliance with HCP guidelines/Sunshine Act, insurance, legal, health and safety obligations
• Create complex content (plan, design, and production) for sales programs and national and regional training events
• Lead contact for events with internal project teams, external customers (HCPs, speakers, attendees), and hotels/vendors. Proactively handle any arising issues and troubleshoot any emerging problems leading up to and on the event day. Mitigate any change in direction of event planning
• Lead review and approvals of complex medical content with Legal/Regulatory/Compliance (such as signing off content in Vault)
• Collaborate with field representatives to identify local needs and build regional training programs including identifying learning objectives, crafting agendas, and facilitating training programs for VCC and Fellows (both creation and out of box templates)
• Manage budget and track event finances including processing check requests, invoicing, and expense reporting
• Negotiate with hotels and vendors
• Other incidental duties

WHAT YOU BRING TO THE TABLE

• 4 years of successful related business experience in tradeshow/events planning, preferably within the medical device, healthcare, or highly regulated industry.
• Proven event management experience, CMP preferred
• Ability to work in a fast paced environment
• Strong interpersonal and relationship building skills
• Excellent time management, written and verbal communication skills, and project management skills
• Strict attention to detail
• Proven expertise in Word, Excel, PowerPoint, Adobe, and ability to operate general office machinery
• CVENT Event Management Software knowledge required
• Ability to manage confidential information with discretion
• Completes tasks in resourceful and effective ways
• Ability to interact professionally with all organizational levels
• Must be able to work in a team environment, including inter-departmental teams, with supervisory guidance provided as needed in the execution of routine tasks
• General instructions given with assignment of new lines of work or complex special assignments
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

EDUCATION 

WHO YOU ARE

• Relentlessly focused on data and hypothesis driven decision making to create the best experiences for ETX patients and customers
• Someone with a bias for action and quick iteration as opposed to perfection
• A quick learner, who is able to work independently, multitask, and drive your own projects
• An effective communicator and collaborator who can synthesize insights from multiple stakeholders across business functions to deliver purpose-built insights, models and tools that provide easily interpretable and actionable results
• A team player who can inspire teams to deliver together, embodying the idea that the whole is greater than the sum of the parts
• Passionate about digital healthcare and leveraging Data to deliver innovative solutions at scale

WHAT WE’RE LIKE

• Willing to have the “direct and honest conversation”. Not afraid to confront the facts (or be confronted) and develop a plan to move forward. 
• Competitive spirit and drive to win. Strong sense of initiative, internal motivation, and an unrelenting focus on results. 
• Openness to feedback and coaching with a strong orientation towards continual learning and improvement. Ability to solicit, accept and provide direct feedback without defensiveness. 
• Capacity to function in a highly complex company with ease and fluidity, while driving and influencing results. 
• Entrepreneurial, flexible, yet results focused. 
• High degree of intellectual curiosity, honesty, and capability. 
• Low ego and humble in spirit in spite of your track record of outstanding performance. 

LIFE AT ENDOTRONIX

• Our shared company values create a foundation of trust and collaboration.  United in a common purpose, we excel at the task at hand to provide best-in-class medical technology and customer service to our patients and clinicians.  And along the way we make sure to have a little fun, continue to grow and celebrate our successes.
• We provide a competitive compensation package, comprehensive benefits including unlimited PTO, and an environment that will help you to thrive and succeed in your career.
• Endotronix is an equal opportunity employer, and we are committed to providing equal employment opportunities to all persons without regard to race, creed, color, religion, national origin, gender, marital status, citizenship status, age, veteran status, or disability.  We are passionately committed to building a diverse organization where all perspectives and cultures are celebrated.