Administrative Assistant – Microsoft & Google Workspace Expert (ZR_18390_JOB)

Schedule:

• 20 hours per week 
  
• Monday to Friday: 9AM-1PM EST or 10PM-2AM Manila time
  

Client Timezone: Hoosick Falls, NY

Client Overview

Join a dynamic, multi-faceted business environment where you’ll play a crucial role in supporting various operations, primarily focusing on a thriving insurance agency. This position offers an exciting opportunity to work with a forward-thinking entrepreneur who values efficiency, adaptability, and excellent customer service. As the company transitions to new, integrated systems, you’ll be at the forefront of streamlining processes and enhancing productivity across multiple business ventures.

Job Description

We’re seeking a detail-oriented and highly organized Admin Assistant with exceptional voice skills to become an integral part of our growing team. In this role, you’ll be the backbone of our operations, managing crucial administrative tasks and providing top-notch customer service for our insurance agency and related businesses. You’ll handle a diverse range of responsibilities, from managing complex schedules and communications to ensuring smooth office operations. This position offers a unique opportunity to grow with the company, potentially transitioning from part-time to full-time as you demonstrate your value. If you thrive in a fast-paced environment, enjoy diverse responsibilities, and have a talent for clear communication, this role offers the perfect platform to showcase your skills and make a significant impact across various business areas.

Responsibilities

• Expertly manage executive calendars, scheduling meetings and appointments with precision and efficiency
  
• Handle multiple email inboxes, ensuring timely responses and maintaining organized communication channels
  
• Perform accurate data entry tasks, contributing to the integrity of our business information
  
• Implement and maintain robust file management systems across various business operations
  
• Answer incoming calls professionally, representing the company with a polished and friendly demeanor
  
• Book client meetings independently, showcasing strong decision-making skills when the executive is unavailable
  
• Adapt quickly to new software systems, particularly as we transition to an integrated CRM solution
  
• Provide comprehensive administrative support across multiple business ventures, demonstrating versatility and quick learning
  
• Handle sensitive customer information with the utmost discretion and adherence to privacy standards
  
• Contribute to the improvement of office processes and procedures, offering innovative solutions when possible
  

Requirements

• 3+ years of experience as a voiced virtual Administrative Assistant or in a similar role, preferably in a multi-faceted business environment
  
• Exceptional verbal and written communication skills, with the ability to interact professionally with clients and team members
  
• Demonstrated proficiency in various CRM systems and a willingness to quickly adapt to new software
  
• Strong organizational skills with the ability to prioritize tasks effectively in a dynamic work environment
  
• Meticulous attention to detail, particularly in data entry and file management tasks
  
• Professional phone manner and customer service orientation, with the ability to represent the company positively
  
• Flexibility to work in a part-time capacity with the potential to transition to full-time
  
• Self-motivated with the ability to work independently in a remote setting
  
• Experience in or familiarity with the insurance industry is a plus
  
• Comfortable handling sensitive information with discretion and maintaining confidentiality
  
• Ability to think critically and problem-solve independently
  
• Proficiency in Microsoft Office suite and Google Workspace