Import Specialist II

This is a remote position supporting the Pacific Time Zone.

This position is primarily responsible for processing and assimilating customer data to support the movement of goods between international borders.

Tasks and Responsibilities:

• Coordinates aspects of the routing and rating of freight to include providing quotes to customers, working with international and/or domestic agents, approving carrier invoices for payment, handling pick-ups and deliveries.
• Determines best methods for shipping to ensure customer satisfaction; thereby retaining existing business and attracting new business.
• Prepares important documents for import customs clearance of client shipments(i.e. bonds, bills, classify/release and reports), including PGAs.
• Traces shipments and re-routes freight accordingly.
• Communicates and corresponds with CBP and the various PGAs to resolve routine issues.
• Prepares import and/or export documents including: bills of lading, dock receipts, licenses, and consulate documents and distributes documents to all appropriate parties.
• Cross-trains in additional responsibilities.
• Performs additional duties as assigned by management.
• Trace shipments after normal working hours, working with international and/or domestic agents.
• Handles confidential information.

May be required to successfully complete the following courses within twelve months: IATA Dangerous Goods, IATA Basic Export, CFR49 Dangerous Goods, CFR 15 Export Regulations, IMDG Dangerous Goods.

Required Qualifications:

• High school diploma/GED
• 3+ year(s) of import experience
• Previous Microsoft Excel experience

Preferred Qualifications:

• Certified Customs Specialist

Required knowledge, skills and experience: 

• Excellent communication skills (written and verbal)
• Accurate data entry skills.
• Able to perform repetitive tasks.
• High level of computer program competency and accuracy.
• Proficient in Microsoft Word
  
  

Competencies:

All Deringer employees should be fully committed to the Core Values:

Passion, Respect, Integrity, Expertise, Innovative Solutions, Relationships, Support, Determination, Value and a High Level of Accountability

In addition, the following competencies are specific to this position:

Analytical – Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality; gathers and analyzes information skillfully; demonstrates ability to multi-task and establish priorities.

Customer Oriented – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; demonstrates ability to speak clearly and persuasively in positive and negative situations; listens and gets clarification; responds well to questions.

Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; takes responsibility for own actions; contributes to building a positive team spirit; supports everyone’s efforts to succeed.

Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Work Standards – Sets high standards and well-defined realistic goals for one’s self; displays a high level of effort and commitment towards completing tasks in a timely manner; demonstrates ability to work independently; meets deadlines and handles large volumes of work. 

Disclaimer:

The above job description is intended to describe the general nature and level of the work being performed by people assigned to this role and is not an exhaustive list of all duties and responsibilities.  Deringer reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Ready to join our team?

A.N. Deringer offers comprehensive health, dental, and vision plans in addition to many excellent voluntary health and wellness benefits. We offer generous paid time off, including paid holidays and promote flexibility in your work environment to assure a positive integration of work and life.