Creative Account Manager

Bringing that feel-good energy.

We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

Creative Account Manager:

Are you a strong communicator with a passion for strategic and creative thinking, innovation and excellence? Do you thrive in a dynamic environment where you can lead and steer a team to produce remarkable creative results? Then E.ON Next is right for you! We are seeking an experienced and talented Creative Account Manager to join our team. This role requires ownership, strategic thinking and strong communication skills to take responsibility for the end-to-end comms on key projects, managing internal stakeholders throughout the project lifecycle. 

Here’s a taste of what you’ll be doing:

• As a Creative Account Manager at E.ON Next you will be responsible for the management of a range of projects, through from brief writing to creative conception to execution, working with the internal GTM and Marketing teams, creatives, and third parties to bring ideas to life.

• Strategic thinking: Aligning on creative briefs with the Creative Producers and Project Managers and the internal marketing team, to ensure that the briefs landing on our creative’s desks are exciting and engaging always. Driving them to deliver outside the box thinking at any given opportunity.

• Being the communication pro: We have got the creative thinking covered and end to end project management is in hand but we need you to be the voice of reason between the creative team and the Marketing team, ensuring that we are delivering against their expectations, whilst pushing the brief wherever we can.

• Stakeholder management: Our clients are our team, and you will be responsible for building super strong relationships with them, always keeping them in the know on their projects all along the way. You need to be clear, diplomatic and on the ball at all times, always being a step ahead and pushing the wider Production members to be doing the same.

• Always pushing for more: Alongside the Head of Creative Production and Creative Director, you will work with Marketing and GTM teams on a regular basis to plan out the upcoming projects and the teaming and skillsets needed to deliver against them.

Are we the perfect match?

• Production management: Whilst we have Project Managers and Producers, early on in projects you will be responsible for giving updates and suggestions on scoping, scheduling, status updates across a range of projects so that the wider team can prepare for the project landing in workflow.

• Collaboration: Working with creatives, copywriters, and freelancers to develop ideas and messaging.

• Communication: Serving as the main point of contact for internal stakeholders and third party production companies on large projects, and managing reviews and feedback rounds in a clear and consolidated manner. You must also be comfortable with managing challenging conversations about deadlines, creative asks and challenging feedback.

• Customer Service: Whilst we have a strong relationship with our Marketing team and GTM team, as like anything, there is always room for improvement. You will be responsible for getting to know and understand the teams needs and KPIs for the year and what it is that we can do to support them in meeting these, relaying back challenges they face, changes in direction needed or proactive thinking that we can be considering to get ahead of the briefs landing.

• Creative / Technical understanding: Whilst the Project managers and Producers are across projects, you will still be expected to understand the nuances both within the industry but also within the agency and the work we are producing. Media plan interrogation, individual specs questions and explaining the process and how long things take are all within your remit so a clear understanding of the fundamentals is required.  

It would be great if you had:

• Proactive and Initiative-Driven: Approaches problems as opportunities, takes initiative, and enjoys expanding their role.

• Strong Communicator with Creative Excellence: Demonstrates exceptional communication skills and a commitment to creative quality.

• Curious and Improvement-Oriented: Embraces learning, makes confident decisions, and is driven to improve continuously.

• Team Player with Collaborative Spirit: Committed to team success and thrives in collaborative environments.

• Adaptable and Tech-Savvy: Experienced with ASANA, open to new technologies, and comfortable navigating ambiguity.

Here’s what else you need to know:

• 6 month fixed Term Contract.

• Role may close earlier due to high applications.

• We’ll have regular team socials and lively team chats.

• Competitive salary.

• Location  - London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB with travel to our other sites when required. 

• Working environment: Flexible hybrid working – a blend of in the office and home working. 

• Work life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. 

• 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it. 

• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years) 

• Excellent parental leave allowance. 

• The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. 

• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. 

• For all successful candidates.  Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider.

We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. 

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.