International HR Team Manager

Pay Range: €50500 - €72000

Location: Vilnius, Lithuania

The International HR Service Team Manager plays a critical role in leading and managing the Global Business Services (GBS) HR team in a specific market, focusing on efficient, reliable, and high-quality HR service delivery. The manager’s key responsibility is to ensure seamless transactional HR processing and advisory services that align with the global HR strategy, enhancing both employee and people manager experiences. The International HR Services Team will support all businesses in delivering HR advice and services to JM’s countries with very small employee numbers (under 30) with no in-country HR presence, and to all international remote working employees.

Your responsibilities:

• Oversee comprehensive HR service delivery for employees and managers across international markets, covering the full HR lifecycle and managing complex cases, including transitions from EORs to direct employment and entity setups or closures.
• Build and manage a high-performing team by optimizing processes, fostering engagement, encouraging development, and adapting to evolving business needs.
• Ensure high standards of customer service with swift issue resolution, monitor KPIs and SLAs, and implement improvements aligned with market-specific HR needs.
• Collaborate with global COEs, HRBPs, and legal advisors to standardize contracts, address compliance issues, and maintain strong relationships with business leaders.
• Act as a compliance expert, ensuring adherence to JM policies and local laws, while mitigating risks related to employee relations and employment practices.
• Manage EOR vendor relationships, evaluate associated risks, and drive continuous improvement and innovation in HR service delivery across IHR countries.

Requirements for the role:

• Degree in Human Resources or related field (or CIPD), with a minimum of 5 years in HR, including operational and advisory experience in international settings.
• Excellent communication, interpersonal, and writing skills, with the ability to engage effectively at all organizational levels.
• Strong organizational, time management, and presentation skills, with proven ability to manage high workloads, multiple priorities, and complex projects in fast-paced environments.
• Solid knowledge of HR best practices, employment laws, and regulations, with the ability to assess risks, solve problems, and identify systemic solutions.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), with experience in Workday, case management systems, and vendor management preferred.
• Comfortable with ambiguity, demonstrating strong learning agility, cross-cultural competency, and a solutions-oriented approach to fostering a positive work environment.

How you will be rewarded:

Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, and competencies. This role is also eligible to receive discretionary annual bonus that align with individual and company performance. Other rewards and benefits include the following:

• Health & Well-being: a diverse, inclusive, work & life balance work environment; hybrid way of working; health insurance from the first day of employment; employee assistance program.
• Great career growth and development opportunities in a global organization Life, accidents & critical diseases insurance
• IIIrd Pillar Pension Fund contributions.
• Paid volunteering opportunities (2 days per year)

At JM, an inclusive culture is integral to our values and ambitions for the future. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.  Welcoming everyone to JM, regardless of their unique characteristics, experiences or thoughts allows us to bring many different voices and experiences together to tackle the world's biggest challenges. Being truly inclusive means that all colleagues feel valued for their differences, views, and contributions, and feel a sense of belonging at JM.

Johnson Matthey, a FTSE 250 organisation, is a global leader in sustainable technologies specialising in catalysis, precious metal products, chemicals, and process technology.  With operations in over 30 countries, we employ more than 12,600 people.  We have more 200 years of success behind us; be part of the next stage of our growth journey and help maintain our reputation as one of the most admired organisations in our field. Our unique culture and people give us competitive advantage and will ensure our success for years to come. You can be part of that success story.

Johnson Matthey is open for discussion on part time, job share and flexible working patterns

Closing date for applications: This job advertisement will be posted

for a minimum of 2 weeks, early application is advised

For any queries or should you require any reasonable adjustments to support your application please contact the GlobalRecruit@matthey.com.

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How to apply:
If you have the necessary skills and experience to join our team, please apply online.  For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply:  Find Jobs - Workday (myworkday.com)

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice:  Johnson Matthey Privacy Notice

You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed. Please allow four weeks from the closing date to allow for screening to take place.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.