Strong customer service skills, Service-oriented, Interpersonal skills.
Key responsabilities:
Engage customers to drive sales
Assist with inventory and merchandising
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In February 1980, the first LOTTE Duty Free shop opened in Sogong-dong, Seoul. Subsequently, branches have opened in Incheon International Airport, Gimpo Airport, COEX, Gimhae Airport, eight other domestic airports, and in five locations internationally starting with Indonesia’s Jakarta Airport in 2012 then moving on to Guam and Japan. LOTTE Duty Free offers the best quality products and services both in retail locations and online in Chinese, Japanese and English. Ranked third in the world in 2015, LOTTE is the leader in the duty-free industry and aims to be the top Duty Free Shop in the world by 2020.
Providing world-class service excellence and customer experience at all times drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.
Greets and receives customers in a welcoming manner.
Responds to customers’ questions.
Alerts management of potential security issues.
Assists with inventory, including receiving and stocking merchandise.
Be the company’s front-line ambassador to uphold the company’s branding and image.
Housekeeping and adhering to visual merchandising guidelines provided by the management
Any other duties assigned by the Supervisors or Managers in charge.
Requirements
Above minimum legal age of 21 years old due to sale and supply of tobacco products
Strong customer service skills
Service-oriented with strong interpersonal skills
A good team player, mature and self-driven
Required profile
Experience
Level of experience:Entry-level / graduate
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
English
Check out the description to know which languages are mandatory.