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*Don't see the ideal role for you? Apply to Zowie here

extra holidays
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Canada, Europe, United States

Offer summary

Qualifications:

Passionate about customer experience, Self-driven and ambitious, Innovative thinker, None.

Key responsabilities:

  • Support various departments
  • Collaborate with a fast-growing team

Zowie logo
Zowie Computer Software / SaaS Startup https://getzowie.com/
11 - 50 Employees
About Zowie
Buying online should feel like walking into your favorite local shop: personal, friendly and easy. Zowie’s mission is to recreate offline shopping experiences online - but better. We’re hiring! We’re growing fast, remote-first, and focused on winning as a team. Check out our open roles. Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. - Free analysis of your automation potential | Know what you’re buying! - Free omnichannel inbox | Get savings on tech. - Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.
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Job description

About Zowie:
At Zowie, we’re all about pushing boundaries in customer experience. Our AI solutions are designed to help businesses connect faster, personalize better, and solve smarter. Top online brands (True Classic, Modivo, MediaMarkt, et al.) trust Zowie’s AI agents to be on the front-line of their customer care efforts (>1.2M conversations monthly) - to give their customers rapid support, speak their brands’ voice, drive customer loyalty, and boost their revenue. With just 1 out of every 1,000 website visitors talking to customer service globally, we believe that a well thought-out AI can tap into this gap and unlock tremendous value by bringing speed and empathy to customer interactions.
We’re a team of over 100 very ambitious individuals on a mission to do just that.


Interested in joining us?

Zowie is growing at the speed of light! This year alone, we plan on doubling the size of our team to 80 people. We’re currently hiring for roles in Poland, Europe, and the USA. 

And maybe we just don’t know that you’re exactly the person we need? 

If you:
  • 🧡 Are a passionate, self-driven, ambitious person 
  • 📈 Want to work with one of the fastest-growing start-ups in Poland
  • 👉🏻 Haven’t found a role for you on our Careers page

    • Then, submit your resume here!
    Let us know which area of Zowie you’d like to support. We’ll get back to you as soon as the right opportunity arises.
    We are:
    • Ambitious and innovative. We never settle. We always look for better ways of doing things. 
    • Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team. 
    • Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment. 
    • Growing fast. You’ll have a lot of autonomy and impact as we grow.

    Required profile

    Experience

    Industry :
    Computer Software / SaaS
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Teamwork
    • Adaptability
    • Accountability
    Are you interested?

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