Claims Branch Manager

Why Crawford? :

People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.

At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at www.crawco.ca.

We are currently recruiting for a Branch Manager to join our claims team in Edmonton, Alberta, Canada managing our Edmonton Hub. The position location is flexible, and we can offer in-office or hybrid work arrangements. Multiple locations are within our Edmonton hub and some travel is required. 

The successful candidate will operate, improve, adjust, and profitably manage their team and mentor employees at a branch responsible for delivering superior adjusting services. 

• Monitor and manage adjusting practices, work in progress, accounts receivable, and all accounts for the Edmonton Hub 
• Manage employee relations, coaching and mentoring of staff 
• Identify and implement business development strategies
• Control branch finances
• Oversee branch administration
• Maintenance of customer service & delivery for the Edmonton Hub 

• Bachelor's degree or an equivalent combination of education and experience
• 10 years of functional / technical experience
• Maintenance of adjusting license - Alberta Level 3 required, multiple licenses preferred 
• CIP/FCIP designation required
• Strong management skills
• Ability to manage multiple priorities
• Team player
• Experience with Office 365 and Windows 10
• Excellent interpersonal skills
• Valid drivers license is required
• Reliable transportation required
• Regular travel to local offices is required

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.

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