As a Field Service Engineer, you will mostly work in the customer’s environment, focusing on our popular and modern systems and devices within Image Guided Therapy. These include Azurion, FlexArm, Intrasight, Hemo, Zenition series, and our LumiGuide/FORS technology.
This role primarily covers Västra Götaland, Östergötland, Stockholm, Örebro, and Värmland. You’ll also travel beyond this area as part of the Swedish and Nordic service team.
Your role:
Executing service activities such as Field Change Order, preventative maintenance, emergency service, faultfinding, upgrades, installations and modifications, according to the relevant Philips’ quality standard policies
To have a holistic view of the system and it´s functional environment, with an eye for functions from both a technical and user perspective.
Responsible for completeness and accuracy of service records with particular attention to test & verification results
Timely and accurate submission of service data, job sheets, field problem reports and other relevant administrative tasks as assigned
Responsible for using appropriate measurement equipment both, electronic and analog in a regular controlled cycle of calibration.
Report customer feedback and follow-up relevant assigned quality & regulatory training in a timely manner.
Serve as company liaison with customer on administrative and technical matters.
You're the right fit if you have the following:
Relevant educational background within medical/electrical engineering – or similar.
Experience within field service preferably within a hospital environment.
Good at identifying and maintaining customer relationships and related contacts.
Independent and service-minded with a logical and methodical approach to problem solving.
Understanding of mechanical contexts within functions and technical systems.
Structured, organized mindset with a high level of personal integrity and self-discipline.
Fluent written and verbal in English and Swedish language – is a must have
Driving license (Swedish B) and willingness to travel.
How we work together
We believe that we are better together than apart.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
#LI-EU
#LI-Remote
Fluence
Shermco Industries
Deltek
Thermo Fisher Scientific
Assystem
