Solutions Engineer III

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

About the Company:  

F5 technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world’s largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere—with confidence. We do this by working collaboratively in an innovative environment, helping each other succeed. We take immense pride in being trusted advisers to our customers, offering the best solutions for their interests. If our mission and culture excite you, we would love to talk to you!  

About our job descriptions:

When applying for any of the roles in F5, please note, our ideal candidate is not necessarily someone who meets all the posted requirements. In fact, this is just a representation of how we know the job has been done in the past. Reach out, even if you don’t check all the boxes here, but believe you bring your own unique capabilities that can be utilized to ensure the success of the position and the organization. 

The SE Job Overview:  

The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical skills and knowledge on both F5 products and the “eco-system” that we work in. Fear not, we do provide training and certification to keep abreast with these critical skills!  

The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to some of the largest organizations in North America, in partnership with the Sales Account Manager and the core sales team. From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between NetOps and DevOps, with multi-cloud application services that span from code to customer. 

Sounds interesting? Read on! 

What you’ll do: 

• Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives  
• Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc  
• Mentor and educate sales teams on value of F5 solutions and business drivers 
• Determine viability of opportunity and map out organizational structure.  
• Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.   
• Consistently provide world-class customer service through the customer life cycle 
• Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.  

Your Technical Qualifications and Skills (any to many, the more the better!): 

• Intelligent load balancing 
• Application acceleration 
• Application request routing 
• Web serving 
• Dynamic content caching 
• SSL and compression offload 
• BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience 
• Experience as a Sales Engineer 
• Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
• Knowledge of HTTP, web servers, and web applications 
• Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc. 
• Skills in Linux-/UNIX-based systems 
• Skills in networking technologies, and Internet security products and services 
• Experience with cloud providers (GCP, AWS, Azure, etc.) 
• Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.) 
• API development and/or management 
• Experience in DevOps environment (understand tools, processes, culture)
• Experience working with enterprise customers

What you’ll bring:

• 5 + years of related industry experience 
• Familiarity/experience with F5 or similar industry solution deployment a plus 
• Relevant certifications a plus

What you’ll get:

• This is a self-driven role, so career growth and development is available at every stage of your career. 
• Competitive pay, family friendly benefits, and cool perks
• Tuition assistance for professional development
• Culture of giving back, strong diversity and inclusion interest groups

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.