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Field Operations Manager

Remote: 
Full Remote
Contract: 
Salary: 
58 - 87K yearly
Work from: 
Massachusetts (USA), United States

Offer summary

Qualifications:

Strong retail operations abilities, Excellent communication skills, Experience in consumer-facing environments, Salesforce experience is a plus.

Key responsabilities:

  • Oversee a team of Brand Ambassadors
  • Ensure adherence to event processes and procedures
2020 Companies logo
2020 Companies Marketing & Advertising XLarge https://www.2020companies.com/
10001 Employees
See more 2020 Companies offers

Job description

Job Type:

Regular

Work Location:

Natick Mall - Natick, MA 01760

Overview:

2020 Companies is seeking a full-time remote Field Operations Manager representing our client, Eyebot.

Work Location: Remote + travel to kiosks in Burlington, Natick, and Nashua Malls.

Compensation: $85K-$87K annual salary

Do you have great retail operations abilities?  Are you engaging and enthusiastic? Can you deliver a world-class client experience? Are you passionate about the latest and greatest technology? Then don’t miss the opportunity to work with innovative new technology with Eyebot. 

The Field Operations Manager is an exciting position for those who are seeking a long-term events management opportunity! As a FOM you will be overseeing a small team of Brand Ambassadors who are demonstrating and promoting Eyebot kiosks in malls.  Under the guidance of the Program Manager, this role will ensure adherence to event standard processes and procedures, company and client policy, established work schedule, paperwork compliance, and customer engagement to ensure maximum presentation and sales potential. Provide on-site supervisory presence as required.

What's in it for you?

  • Receive competitive annual salary, paid weekly

  • Work remotely, from home and travel to retail events as needed

  • Next-day pay on-demand with DailyPay

  • Health/Dental/Vision benefits

  • 401K Program with matching

  • $30 Mobile Reimbursement

  • Paid time off

  • Paid holidays

  • Employees special pricing for multiple clients

  • Scholarship opportunities for employees and direct family members

  • Employee Assistance Program

  • Leadership Development Program

About Company

2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Job Description:

Your Role as a Field Operations Manager is to:

  • Assist onsite management with the daily operations of the event

  • Manage time cards, creating schedules, etc.

  • Ensure the team is exceeding client expectations and applying company policy and procedures

  • Maintain a positive and professional attitude at all times

Qualifications:

We are looking for someone who:

  • Has excellent communication skills and experience in consumer-facing environments (sales, customer service, etc.)

  • Passion for servant leadership and supporting others

  • Ability to build relationships with a wide range of internal and client stakeholders

  • Flexible and adaptable with a passion for teamwork and innovation

  • Salesforce experience is a plus!

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Required profile

Experience

Industry :
Marketing & Advertising
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Team Leadership
  • Sales
  • Scheduling
  • Communication
  • Customer Service
  • Teamwork
  • Physical Flexibility
  • Adaptability
  • Problem Solving

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