RESPONSIBILITIES (HOW YOU'LL DO IT)
- Provide appropriate feedback to CCBX Partners while maintaining positive relationships in accordance with Coastal Core Values.
- Represent CCB Financial Crimes department interests during the implementation of CCBX Partners to include: (1) Understanding of partner’s business model, geographic area served, customer base, products and transaction channels offered, and risk. (2) Preforming timely reviews of partner AML Program, policies, procedures, risk assessments and other required documentation, (3) Development of the partner inventory to document the onboarding vendors, thresholds, and workflows and (4) Conduct Initial KYC and Onboarding Testing.
- Conduct ongoing monitoring to include: (1) Ongoing Periodic KYC and Onboarding Testing, (2) CIP Exception Identification, (3) Review of updates to existing policies and procedures, and (4) Maintain Inventory of all CCBX Partner onboarding vendors, thresholds, and workflows.
- Develop reports identifying issues, determine the potentially impacted regulatory concern, and provide recommendations to resolve.
- Track partner findings responses and outcomes to resolution, following escalation protocol when needed.
- Assist in monitoring of onboarding trends across partners and proactively gathering information to support this process.
- Develop working relationship with partner colleagues, vendor contacts, and internal counterparts.
- Display effective partner communication, attending meetings, and working collaboratively to support the partner in meeting requirements.
- Identification of Financial Crimes or bank related risk, escalating as needed to the appropriate parties to resolve.
- Support coworkers and AML Fintech Oversight Manager as needed in development of program, suggesting improvements when necessary, and following outlined procedures.
- Assist Financial Crimes team with cross training/knowledge share with all AML teammates.
- Assist with special projects within the department as the need arises.
- Perform assigned duties within the expected delivery dates.
- Follow and comply with all regulatory and compliance regulations.
REQUIREMENTS (WHAT YOU'LL BRING)
· Thorough knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations
· Ability to explain AML concepts with confidence: AML, BSA, CIP, KYC, CDD, EDD, OFAC, SAR
· Ability to assist with the development, creation and improvement of systems, structures, and processes.
· Knowledge of Bank Operations and Business Units and ability to work with bank and Strategic Partner staff.
· Knowledge of electronic transactions – ACH, debit and credit network
· Strong knowledge of FinTech business dynamics.
· Ability to investigate and research customer and transactions using core system, AML software, social media, or internet.
· Ability to observe strict confidentiality requirements.
· Strong analytical skills and ability to resolve complex problems with minimum guidance.
· Problem solving attitude with the ability to be creative and flexible while still meeting requirements.
· Effective time management, planning and organizational skills, with proven accuracy.
· Ability to manage and prioritize multiple tasks/projects and deadlines simultaneously.
· Strong verbal and written communication skills.
· Strong collaborative skills with the ability to seek out new sources of relevant information.
· Ability to embrace gray thinking and develop new solutions.
· Ability to work within a team environment and assume positive intent.
EDUCATION & EXPERIENCE
· Bachelor’s Degree or equivalent with 1-3 Financial Technology Onboarding, AML, or Compliance experience preferred, or:
· 3-5 years experience in banking preferred and
· 2-4 years experience in AML compliance role, preferred and
· 1-3 years experience in online banking customer onboarding preferred.
· CAMS certification, or willingness to obtain certification
HOW YOU’LL THRIVE AT COASTAL
Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development
Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference
Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust
Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness, and build your emotional intelligence
BEING YOU AT COASTAL
Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.
PHYSICAL DEMANDS
The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must:
· have the ability to sit for extended periods of time
· have the ability to stand for extended periods of time
· have the ability to perform repetitive finger, hand, and arm movement
· have the ability to use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.
· view and read computer screen for extended periods
· occasionally stoop, kneel, crouch, or crawl
· occasionally lift or move up to 10 pounds
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.