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Operations Technician - CIF

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Work from: 
Wisconsin (USA), United States

Offer summary

Qualifications:

High School Diploma required, Associate's Degree preferred, 2-5 years of office operations experience, Operational knowledge in complex processes.

Key responsabilities:

  • Perform data entry and updates
  • Collaborate with teams to resolve discrepancies
  • Conduct audits for customer records
  • Uphold data privacy compliance
  • Generate and analyze reports
Associated Bank logo
Associated Bank Financial Services Large https://www.associatedbank.com/
1001 - 5000 Employees
See more Associated Bank offers

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Under general supervision, performs a variety of operational tasks for a moderately complex-to-complex process or functions. Takes accountability for entire process from receipt of work to resolution and closure along with researching any issues that may arise. Tasks require coordination of information among various operational areas and customers. Acts as escalation point for less senior technicians for complex issues or transactions and provides training as needed.

We invite you to view the opportunity below. 

As an Operations Technician, you will: 

  • Perform precise data entry and updates for customer information.

  • Collaborate with cross-functional teams to resolve discrepancies and enhance data accuracy.

  • Conduct regular audits to ensure the completeness and correctness of customer records.

  • Uphold compliance with data privacy regulations in all aspects of data handling.

  • Generate and analyze reports to support business decision-making.
     


Education

High School Required
Associate's Degree Preferred

Experience

2-4 years Office Required
3-5 years Office / Operations Preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

  • Retirement savings including both 401(k) and Pension plans. 

  • Paid time off to volunteer in your community. 

  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

  • Competitive salaries with professional development and advancement opportunities. 

  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

  • Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Reporting
  • Detail Oriented
  • Collaboration

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