About the role
The position of Branch Manager is accountable for all aspects of safety, performance, resourcing and team leadership. This includes over-seeing all activities and resources associated with branch operations to achieve agreed objectives, proactively optimising profitability and business efficiency with a strong customer focus (DIFOT), in a safe and engaging manner.
Critical to this role is the ability to display strong leadership, strategically plan and coordinate daily activities and hold team members to account. This position is accountable for achieving daily KPI’s and identifying / actioning process improvements, budget management and cost control (P&L) as well as managing Industrial Relations matters and Union relationships at local branch level.
What you’ll do
Lead the Business (Strategic Thinking and Decision Making)
Implement and oversee operational plans to ensure performance targets and branch KPIs are achieved and provide recommendations for improvement to ensure financial budgetary requirements are met.
Collate, analyse and communicate operational statistics of the branch, focusing on service performance, operational shortfalls and distribution levels.
Deliver Results (Pursuing Excellence and Driving Change)
Control operational workflow of the branch, ensuring Standard Operating Procedures are followed and meet timeframes, productivity levels and other KPIs as set by Operational Management.
Provide direction and advice to Operations Managers regarding sound and timely decisions on day-to-day operational matters for the branch.
Engage People (Building Relationships and Growing Capability)
Ensure employee engagement, performance management and team development is consistent with TGE’s policies, procedures and expectations.
Develop operational expertise within the team by providing training and development opportunities and on-the-job coaching for individual employees to ensure optimum.
Health Safety & Environment
Lead and apply a proactive and preventative approach to HSE issues affecting the site and/or the work area.
Accountable for compliance for self and team with all relevant legislative and regulatory obligations.
What you’ll bring
Strong understanding of the Transport Industry and knowledge of regulatory requirements relevant to role.
Extensive experience in frontline leadership roles with effective external stakeholder management and strong customer focus.
Strong working knowledge and understanding of HSE-related legislative and regulatory requirements.
Ability to determine resource requirements to meet plans and customer service requirements.
Strong conflict resolution, performance management, coaching, training and presentation skills.
Sound understanding of Industrial Relations matters and experience within a unionised environment.
Internal applications close on Friday 20th Dec. For further information please contact Michelle.malone@teamglobalexpress.co
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
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