Solutions Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

Job Description Summary

Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions.  Uses in-depth product knowledge to provide technical expertise to the sellers that we work with and the customer through use case workshops, in-depth discoveries, sales presentations remote and in person, as well as Group demonstrations, and recording of videos. Assists the PIE sellers in assessing potential application of PIE products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer solutions. May create detailed design and implementation specifications for complex customer problems. Essentially, in the role of an SC you will be responsible to conduct any number of activities to get to a Tech Win. We are seeking individuals that are naturally curious, not afraid to ask questions, and productively work in a close team environment as well as on their own.

 

 

Job Description

As a creative problem-solving solution consultant for the Personalization, Insights and Engagement (PIE) Solution Led Organization, you will have the chance to guide solutions for client experience (CX) problems facing the largest enterprises in the world as well as Mid Market and SMB customers. You will craft solution visions that pursue prospects’ most meaningful business problems. You will drive all discussions to tailored use-cases, which clearly articulate the context and value of the Adobe Experience Platform in the customer’s daily work stream. In this role you will master the challenges faced within all  industries as well as the Experience Platform architecture and how it solves these challenges.

You will be supporting multiple complex solutions through constant enablement, and increasing your knowledge about solutions you currently support while enabling on new solutions that you will support in the near future. You will be expected to conform to a Center of Excellence as a Solution Led SC and frequently present to small and large teams.

 

 

Industry Focus

The Solution Consulting team is responsible for guiding and delivering the most creative solutions to any Industry as we are not broken down by verticals. This makes a Solution Consultant role exciting and challenging.

 

 

What you will need to succeed:

• Experience with enterprise marketing technology (CMS, DAM, Analytics, Testing, Personalization, Email, Account Based Marketing, CDPs, DMPs, DSPs etc…) Solutions supported will be Adobe's AEP Platform that consists of RTCDP B2C B2B B2P, CJA B2C B2B, Target, AJO B2B, B2C.
• Soft skills - fearlessly curious about our customers business and be able to conduct discussions with anyone about Adobe technologies as well as other 3rd party technologies and an ability to clearly communicate sophisticated ideas and simply them.
• Strong interpersonal, presentation, and communication skills
• Must be collaborative and working with our teams as well as outside teams is a must.
• Proven experience in digital transformation, presentation, leadership, mentorship and enablement
• Exceptional listening, analytical, and problem-solving skills
• Strong attention to detail, exceptionally hands-on in all the work you’re doing
• Organized, able to manage multiple work streams at once and multi-task
• You are a curious self-starter who is inventive and able to work on projects and be productive with minimal mentorship
• High level of energy, personal drive, and positivity

 

Ideal Skills & Background

• Five years in a technical pre-sales, consulting or in a digital marketing environment with advanced technologies like the ones that you will be supporting on the Adobe Experience Platform.
• Project management skills in delivering on time solutions that routinely exceed customer needs.
• Familiar and skilled with graphics programs to craft presentations (i.e., Adobe XD, Photoshop, PowerPoint or Keynote)
• Self-managed, responsive, and dedicated to your teammates and supporting our customers needs

 

Requirement: Ability to travel up to 50%

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $148,600 -- $229,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.