Location requirements: Bangalore hub (2 x month)
Position Overview:
Are you a natural connector with a passion for fostering meaningful relationships? Do you thrive in a digital-first environment where storytelling and collaboration fuel growth? If so, we want you to join Showpad as our Community Manager!
Key Responsibilities:
As the Community Manager, you will play a pivotal role in growing and nurturing The Rev, Showpad’s vibrant user community. You’ll collaborate with a passionate team to engage users, partners, thought leaders, and employees, delivering exceptional digital experiences that fuel adoption, learning, and advocacy.
- Community Administration: Manage user accounts, moderate content, and oversee upgrades to ensure a thriving digital space.
- Insights & Reporting: Monitor community health and produce actionable reports to drive improvements.
- Program Management: Develop and execute community programs, such as webinars and gamification, to foster engagement.
- Content Creation: Craft engaging newsletters, blog posts, and discussion prompts that keep the conversation alive.
- Integration: Partner with internal teams to align community initiatives with product launches, events, and marketing campaigns.
- Education: Develop FAQs, guides, and best practices to support member success.
- Feedback Loop: Collaborate with Customer Success and Product teams to relay user insights that enhance our platform.
What We’re Looking For:
- Bachelor’s degree in Marketing, Communications, Business, or related field.
- 1–3 years of experience in online community management.
- Exceptional written and verbal communication skills.
- Proven ability to build relationships and nurture online communities.
- Familiarity with digital community platforms (e.g., Gainsight) and CRM tools.
- A passion for storytelling, connecting people, and facilitating impactful conversations.
Company Highlights:
Founded in 2011, Showpad is the world’s leading Enablement Operating System (eOS™). We align Sales and Marketing teams around impactful content and measurable engagement, enabling sellers to build unique buying experiences and continuously improve conversion rates. Sellers close more deals – faster – with Showpad.
With dual-headquarters in Ghent and Chicago, regional offices in London, Munich, Bucharest and Wroclaw, and remote hubs across the US and EMEA, Showpad is powered by a diverse global workforce of more than 400 people. Our employee value proposition centers around impact, purpose and belonging. Our culture is based on flexibility, trust and setting people up for success. At Showpad, we foster inclusion, innovate for impact and never stop to raise the bar. We take serious care of our people but never take ourselves too seriously.
What you can expect from Showpad
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you.
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or other dimensions of identity.
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