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Back Office Agent

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Brazil, Colombia, Argentina, Chile, Mexico

Offer summary

Qualifications:

At least 2 years in restaurant tech., Experience with WIX or Wordpress., Good design skills for marketing materials., Proficient with Back Office and CRM tools..

Key responsabilities:

Onboard new restaurants to Sauce platform.
Build landing pages and design flyers.

Sauce Information Technology & Services Scaleup https://www.getsauce.com/

51 - 200 Employees

See more Sauce offers

Job description

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.

Back Office team members are responsible for onboarding new restaurants to Sauce platform using internal Back Office tools and providing support to existing restaurants with regards to building Landing Page, designing flyers, changing restaurant configuration and setting up POS integrations.

You will report directly to the Back Office Team Lead!

Shift Schedule: 5 days a week, 9 hours a day with one hour paid lunch; this schedule MAY INCLUDE NIGHTS AND WEEKENDS!

What You'll Do:

Onboard new restaurants to Sauce platform using internal and external tools

Accurately configure restaurant settings according to predefined templates

Build beautiful landing pages on top of WIX or Wordpress CMS systems

Provide Flyers design to restaurant owners to promote their business

Configure integration between restaurant POS and Sauce Platform

What You Bring:

At least 2 years in a similar position in the restaurant tech industry

Experience building Web Pages on top of WIX or Wordpress platforms

Good design skills and experience building flyers

Experience with Back Office tools and customer configurations

Experience with CRM tools and Ticket management systems such as HubSpot

Problem-solving and effective communication

Customer focused with positive attitude

Patient and understanding with a high attention to detail

Enthusiastic about learning new tools and systems

Able to organize yourself and work remotely

Able to fully communicate in English (Reading, Writing, and Verbally)

Ability to meet deadlines and shifting priorities

Resourceful, enthusiastic and self-motivated

Would be a plus:

Experience with Toast and Square configurations

Work experience with startups (especially e-Commerce startups)

Experience with Technical Support and/or QA

Any technical background

You Have A:

Private working space with a steady internet connection

Computer or laptop

Keyboard and mouse, working webcam and headset with a microphone

Primary 24” computer monitor

Additional 24” computer monitor (preferred)

What We Offer:

Strong & Competitive Compensation Package

Flexible Work Environment

10 Paid Personal/Vacation Days

5 Paid Sick Days

11 Local Holidays

Quarterly Team Dinners & Events!

The Opportunity to Build Something that Changes the Delivery Tech Industry for the Better!

Sauce is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.