Chief Operating Officer

Pay Plan Title: Executive Vice President

Working Title: Chief Operating Officer

FLSA Status: Exempt

Posting Salary Range: $180,351 - $307,661

Office Location: Remote in North Carolina                            

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For:

Trillium Health Resources is seeking a dynamic and strategic Chief Operating Officer (COO) to lead and drive the operations of our organization. The COO will play a key role in overseeing the implementation of our organizational design, programs, and strategic initiatives, with focus on ensuring integrated health outcomes for our members across Physical Health, Behavioral Health, Substance Use, and Intellectual and Developmental Disabilities services. This individual will work closely with senior leadership and cross functional teams to ensure seamless execution and alignment of all operational efforts. 

On a typical day, you might:

• Be a key advisor to the CEO. 
• Facilitate the execution of strategy. identify opportunities and pressure test ideas for new products and program innovations that support the long-term organizational goals. 
• Advance Trillium’s goal to scale access to unmet health related 
• Engage external industry experts to learn and influence business strategy. 
• Lead the development and implementation of consistent practices and strategic frameworks.
•  Lead direct reports to deliver Trillium programs in shaping strategies. 

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Education: Master’s

Experience: 

• Minimum of seven (7) years’ experience including six (6) years supervisory experience at an executive management level of managed care operations in a Medicaid funded program. 
•  Must have project management skills necessary to oversee areas of organizational strategic development. 
• Must have demonstrated leadership skills through both internal and external leadership roles.
• Must demonstrate excellent public speaking skills. 
• Must have knowledge of funding streams and demonstrate capacity to manage benefits for members.

 Preferred Experience: 

• Prefer fifteen (15) years’ experience at an executive management level of managed care operation in a Medicaid funded program. 
•  Prefer six sigma training and capacity to lead meetings using six sigma methodology. 
•  Prefer diverse experience with all populations covered by agency. 
• Prefer extensive knowledge of advancing technological applications.

License/Certification: N/A

Must have a valid driver’s license

Must reside in North Carolina to be considered for remote status

Deadline for application:  Thursday, January 9, 2025 at 11:59 p.m.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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