Pharmacy Outcomes & Research Coordinator

POSITION SUMMARY:

You will oversee pharmacy outcomes and research programs for ambulatory and specialty pharmacies at the client level. Collaborating closely with the Director of Clinical Programs and Drug Information and Clinical Programs Coordinator, you will be responsible for developing, implementing, measuring performance, and optimizing company’s clinical and patient reported outcomes and research programs. Your role will entail regular interaction with providers and clinical staff at assigned client sites, where you will contribute to the training, development, and oversight of pharmacy outcomes and research Programs. Ensuring compliance with accreditation standards, payers, and manufacturers, you will spearhead developing standards, metrics, training protocols and capacity building initiatives to enhance company’s ability to collect, analyze, and publish clinical, patient reported and financial outcomes across all client sites.

ESSENTIAL RESPONSIBILITIES/DUTIES:

• Develop, implement, and enhance pharmacy outcomes and research programs across all client sites.
• Set outcomes and research standards and protocols for clinical and specialty pharmacy practice.
• Oversee patient management program policies and standards across relevant client sites.
• Support the professional growth of clinical staff, providing training and education to improve therapy outcomes.
• Implement quality improvement initiatives to enhance clinical care and outcomes.
• Conduct clinical outcomes studies to generate data on specialty pharmacy programs' effectiveness.
• Collaborate with site leaders to monitor and report outcome metrics.
• Establish quality metrics and assessment tools for quarterly data reporting.

EDUCATION:

• Bachelor's degree in pharmacy required. Doctoral degree in Pharmacy preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Active and unrestricted licensure, in good standing, as a pharmacist in state of residency or practice is required, multi-state licensure preferred.
• Advanced certification (e.g., BCPS or BCACP) is preferred.

EXPERIENCE:

• 3+ years of Pharmacy work-related experience is required.
• Experience in pharmacy outcomes research and publication is required.
• Experience as a pharmacy preceptor is required
• 1+ year of experience as pharmacy outcomes coordinator or supervisor in specialty or ambulatory focused program is preferred.
• Completion of an ASHP-accredited PGY-1 residency + 3-years of experience in relevant space is preferred
• Completion of an ASHP-accredited PGY-2 residency + 2-years of experience in relevant space is preferred
• Specialty pharmacy services experience/knowledge is preferred.

KNOWLEDGE AND SKILLS:

• Make impactful decisions affecting major departments and overall organizational strategy for clinical programs.
• Design, conduct, and lead scholarly quality improvement, clinical, and patient-reported outcomes research.
• Demonstrate in-depth knowledge of concepts, practices, and policies for complex clinical service development.
• Lead collaborative teams for larger projects or groups.

Special Working Conditions (On-call, travel, shift, coverage):

• Travel client sites is estimated up to 20% to identify opportunities for expanding and optimizing pharmacy outcome programs, and staff training.