Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
The Opportunity
This role will support the VP of our Integrated Customer Experience Org, which is going through a transformation of merging our direct sales and customer experiences organizations. Thus, is a fast-paced environment that requires a high degree of organization skills, timely and effective written and verbal communication, and process orientation. This individual will be based out of our San Jose office.
Qualifications & Work Style:
- Experience supporting global executives at high levels; ability to learn the VP and what is important to their success; understand the rhythm and always maintains three steps ahead of the VP.
- Experience interacting with customers and staff at all levels in a fast-paced, high-pressured environment, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.
- Exceedingly well organized and detailed oriented; enjoys the administrative challenges of supporting a VP and team.
- Ability to handle frequent interruptions, change priorities, and remain flexible, continually improves the administrative process for great efficiency.
- Experience in project management dealing in multiple tasks, timelines, and deadlines
- Highly proficient in analysis and problem-solving skills.
- Expert-level writing and verbal communications skills; strong judgment and decision-making skills.
- Excellent calendar management skills, including coordination of complex executive meetings; experience scheduling travel arrangements.
- High level of trust, discretion, drive ownership.
- Ability to synthesize information and create reports.
- EA has "ear-to-the-ground" among staff and can sense morale issues if they arise.
- Be a team player, able to work on own initiative in a dynamic and challenging environment
- Ability to demonstrate initiative and honed organizational skills.
- Strong knowledge of MS Office skills - Word, Excel, Outlook, Microsoft Teams, and PowerPoint.
- Previous experience support a Sales Leader is a strong plus
- Previous experience supporting a Global organization is a strong plus
Job responsibilities / Office Operations:
- Act as the proxy for the VP; sets tone of the office, maintains the VP image, and is able to speak on behalf of and represent them in multiple issues and subjects; exhibits superb discretion.
- Manage a warm, welcoming office environment and keep the VP’s informed of organizational issues, potential concerns, and /or conflicts, etc.
- Heavy calendar management, requiring interaction with both internal and external executives. assistants, to coordinate a variety of complex executive meetings.
- Being able to shift and reprioritize with the constantly changing demands.
- Arrange and coordinate business travel and adapt quickly to changes in travel plans and requirements.
- Plan, coordinate, and execute all types of meetings and events.
- Compose correspondence and reports.
- Edits PowerPoint presentations and email communications as appropriate.
- Help develop staff meeting minutes and keep a list of action items.
- Researches and analyzes data within the context of a project, departmental needs, or company direction and makes recommendations for improvements.
- Handles multiple tasks, switches priorities, and focuses as needed.
- Department initiatives and projects tracked including purchase order accruals, preparations, and other confidential matters.
- Manage the planning and forecasting of budgets (monitor expenses against budget, personal) and identify corrective actions.
- Accurate and timely handling of expense reports.
- Any other support tasks which are not listed above.
Team/Leadership Skills:
- Ensure that the VP is maintaining adequate visibility with key stakeholders.
- Run periodic errands to purchase recognition gifts, arrange for events as needed, etc.
- Creates collaborative processes with other administrative personnel to optimize cross-unit functions.
- Builds effective and inclusive relationships with personnel at a variety of levels.
- Provides guidance to other employees regarding new methods, assignments, or procedures
- Suggests relevant process improvements.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $71,600 -- $155,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
