Director of Fraud Solutions
Department: Solutions
Location: This is a fully remote role from London, Barcelona, or UAE.
Term: Full-time | Permanent
Mission: Founded in 2014, FNA’s mission is to make the financial system safer and more efficient.
Why this role is important
At FNA, we're not just building software; we're building a safer, more resilient financial world. Our fraud solutions are at the forefront of this mission, empowering countries and systemically important organizations to combat financial crime and protect vulnerable populations. As the Director of Fraud Solutions, you'll be a key player in this fight, leading the charge in developing and delivering cutting-edge technology that makes a real difference.
This isn't just another tech job; it's a chance to:
- Spearhead the development and implementation of innovative fraud solutions that directly impact the security and stability of the global financial system, disrupt financial crime, and even save lives.
- Collaborate with the Bill & Melinda Gates Foundation on the groundbreaking initiative of National Fraud Portals to combat fraud, leaving a lasting legacy of positive change.
- Make a tangible positive impact with thought leadership in the fight against financial crime, sharing your expertise at global conferences and influencing industry best practices.
About the role
As Director of Fraud Solutions, you'll shape the future of fraud prevention by guiding the strategic direction of our fraud-fighting technology. You'll own the entire solution lifecycle, from ideation and development to go-to-market strategy and client engagement.
Here's a glimpse into your day-to-day:
- Be the Fraud Solution Owner and Go-to Subject Matter Expert (SME)
- Drive product development by defining the solution value proposition, requirements, resource planning, Minimum Viable Product (MVP), testing and PoCs.
- Contribute to FNA's growth as the pre-sales for all fraud engagements and support the sales pipeline development by identifying new market opportunities, TAM and ensuring product-market fit.
- Champion our fraud solutions through compelling demos, presentations, and thought leadership content.
- Collaborate with clients and prospects to understand their needs, provide guidance and tailor solutions to their specific challenges.
- Develop Client Solution Roadmaps (with Client Success), and incorporate the Solution into the FNA Product Development Roadmap.
- Assist marketing in the development of go-to-market strategy, targeted marketing campaigns, content/collateral and thought leadership.
- Develop and lead a Fraud Software Solutions team.
Why join FNA:
- Own and deliver meaningful work with a global impact
- Rapidly advance your career, thinking, and skills in a high-growth tech company
- Collaborate with a diverse international team of innovative and high-achieving colleagues
- Annual budget for personal and professional development
- Flexible, remote working since 2014
- International team off-sites in sunny locations
- We reward curiosity, initiative, execution and reliability with opportunity.
Who we’re looking for:
We're not looking for just any tech leader; You're a strategic thinker with a deep understanding of fraud, a knack for translating complex data into actionable insights, and a relentless drive to turn ideas into reality.
You'll fit right in if you bring:
- 8+ years experience defining end-to-end fraud program strategy, scoping problems, and designing solutions with internal and external stakeholders (product, engineering, sales) with proven execution.
- Experience of representing organisational priorities at conferences and events and producing influential thought leadership papers and blogs, ideally in a high-growth company.
- Firm understanding of payment systems, fraud detection technologies, and risk management tools with familiarity of emerging trends.
- Fraud expertise and understanding of fraud operations (risk management frameworks/programs, fraud governance, fraud risk and controls, fraud detection operations, SAR filings, and fraud-related laws, rules, regulations, and industry practices).
- Exceptional communication and interpersonal skills, with the ability to influence and drive change.
- 3 - 5 years of experience remotely managing cross-functional teams and third-party relationships.
- You're a team player with tenacity underpinned by self-awareness and empathy
- Ability to travel occasionally.
About FNA
FNA is a leader in advanced network analytics and simulation.
Our software is used to uncover hidden connections and anomalies in large, complex datasets, to predict the impact of stress events, and to optimally configure financial systems and infrastructures.
FNA is trusted by the world’s largest central banks, government authorities, commercial banks and financial infrastructures.
Equal Opportunity Employer
All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Commitment To Diversity
FNA's DNA includes diversity, equity, inclusion, and belonging (DEIB). Our international team consists of a variety of experiences and cultures. We’re confident that promoting DEIB creates an environment in which everyone can reach their full potential.
Remote Working
FNA maintains remote and flexible working that is driven by client needs. FNAers are expected to be flexible with work location depending on business needs and live within a reasonable distance to our hubs.
