Post Funding Escrow Disbursement Coordinator (Remote Opportunity)

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, PCN/Safe Escrow is a provider of escrow disbursement services to Title Agents Nationwide. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Assist escrow branch operations with disbursement of escrow transactions by creating checks and issuing wires. Review and prepare closing files for disbursement once the file is closed. Confirm that the file balances are accurate and disburse the funds according to directions, most often by issuing checks or sending wires. Work with title companies to balance files that have closed and make changes according to the title company’s direction.

What You’ll Do

• Prepares wires for transfer
• Issues checks
• Follow the direction of the title company for any changes made after a file funds
• Provide external client customer service
• Numeric and alphanumeric data entry into First American proprietary software
• Answer a light volume of phone calls
• Ask the deposit team to deposit payees checks
• Match in funds from deposits made by payees
• Ensure file is properly balance and reconcile any differences with the title agent
• Reconcile incoming and outgoing wires.
• Cut net proceed checks to borrowers, lien holders and creditors as required.
• Communicate with agents regarding any payoff shortages or returned wires

What You’ll Bring

• High School diploma or equivalent
• 1+ years Banking and/or Escrow Experience highly preferred
• Intermediate level working knowledge of Microsoft Office applications and escrow related software. Ability to type a minimum of 40 WPM required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.  Ability to apply concepts of basic math.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments and Asks questions if unsure what needs done.
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.
• Writes clearly and informatively; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Basic accounting knowledge including accounts receivable
• Settlement statement (HUD) knowledge
• Effective analytical and problem solving skills
• Excellent customer service and communication skills
• Detail orientated

Salary Range: $18.02 - $30.02 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.  

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.