z Network - Service Engineer

End Date

Salary Range

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: z Network - Service Engineer

SALARY: £62,874 – £69,860

LOCATION(S): Edinburgh

HOURS: Full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our locations.

About this opportunity

We are the Mainframe Networks Team within z Mainframe Services who look after the Mainframe Network estate across the whole of Lloyds Banking Group.

The z Mainframe Lab consist of over 100 highly skilled and specialised colleagues. The systems we support, underpin almost everything we do at Lloyds Banking Group.

As an IBM Networks subject matter expert on z Series Mainframe, you will function as technical authority for this area. This is a hands-on role where you will configure and maintain products and services according to Group standards and policies (and to agreed service levels) and will assist with the delivery of projects within the teams' focus – this includes operational support 24/7. Additionally, you will provide technical support (including incident and problem resolution for systems and processes in complex environments using site reliability engineering (SRE) principles.

Key responsibilities

• Maintaining service stability and optimisation.

• Support and implement changes to our estate within LBG as required.

• Resolution of incidents and problems across the LBG estate in line with LBG KPI’s.

• Provide 24x7 support and provide support for projects and team workload as required.

• Identify, review, evaluate and mitigate potential risks ensuring adherence to relevant risk policies and frameworks or to ensure compliance with internal/external regulation.

• Help drive the strategy and design across the estate.

• Collaborate with key stakeholders, drive and deliver against the technology roadmap.

• Enforce standardisation and assist with improvement initiatives in the team.

Why Lloyds Banking Group

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need

• Career background as a Mainframe Engineer working at a mid to senior level.

• Must have extensive experience z/OS and zVM Networking (Communication server, SNA, TCP/IP)

• Must have knowledge of all the following z/OS, zVM, USS, SDSF, JCL.

• Session Management products e.g., TPX, CL/Supersession, NC-Access

• Network Management products e.g., NETVIEW

• Experience of diagnosing and troubleshooting critical on-line systems.

• Highly motivated and encouraging teammate with a strong delivery ethic, willing to work unsociable hours when required and at short notice to support incidents and delivery of key projects.

• Strong delivery experience ideally operating in multifaceted IT environments or companies.

• Professionalism and dedication of commercial and interpersonal awareness and working with 3rd Parties.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know

We also offer a wide-ranging benefits package, which includes

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares.

• Benefits you can adapt to your lifestyle, such as discounted shopping.

• 30 days’ holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.