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Recycling Centre Supervisor

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

3-5 years of experience in a similar role, Tertiary qualification in Frontline Management (preferred), Excellent computer skills, Customer-focused with complaint handling experience.

Key responsabilities:

  • Supervise and lead a small team
  • Ensure maximum operational uptime and processing volumes
TOMRA logo
TOMRA Large https://www.tomra.com
5001 - 10000 Employees
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Job description

Company Description

At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we’ve pushed boundaries globally and we’ll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again – time after time. In QLD and WA we partner with Containers for Change to provide convenient options for our customers to recycle their beverage containers in the hopes to encourage them to join the Clean Loop Recycling revolution!
TOMRA is an equal opportunity employer, where we recognise the diversity of our workforce and community – be it on the basis of gender, age, culture, religion, language or personal circumstances. TOMRA is also committed to building on the perspectives, experience, knowledge and skills that this diversity brings to our organisation.

Job Description

As a ‘Looper’ at TOMRA, you will be working amongst a team of people, who are very passionate about doing good for the environment and our community. Our Recycling Centre Attendants are the champions for the Containers for Change Scheme and play an important role in ensuring that our customers return to our recycling centres time and time again. They achieve this by ensuring our customers have a great experience when visiting our centres by providing exceptional customer service, ensuring the recycling centre is clean and tidy and ensuring our machines and sorting equipment are running as intended. Our Recycling Centre Attendants also play a large role in boosting the TOMRA brand and are the face of TOMRA here in Australia.

As a Recycling Centre Supervisor, you will play a hands-on role in maintaining and overseeing the day-to-day operations of our recycling depot. Duties will include but are not limited to the following:

  • Supervise and lead a small team providing ongoing mentoring, coaching, and support
  • Ensure maximum operational uptime and processing volumes through efficient management of operational team
  • Responsible for all depot WHS governance, practices and improvements
  • Develop and maintain effective relationships with key stakeholders
  • Work on the ground with team when work volume demands are high
  • Maintain a professional and clean work environment staff and customers
  • Troubleshoot with Technician on RVM issues
  • Compliance with TOMRA SAFE Standards and Guidelines

Qualifications

The successful candidate will be someone who can contribute to the success of the business whilst seeking ongoing personal and professional development.

  • A minimum of 3-5 years’ experience in a similar role
  • Tertiary qualification in Frontline Management or equivalent (preferred)
  • Excellent computer skills
  • Ability to motivate and support employees through ongoing professional development
  • Customer focussed and experienced with handling customer complaints
  • Excellent attention to detail and strong time management skills
  • A strong drive for personal achievement and success
  • Prepared to undergo mandatory Police Check and a Pre-employment Medical assessment to assess capability to perform the role requirements safely.

Additional Information

Does this sound like you?! If so we would love to hear from you!
Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, Twitter, and LinkedIn 

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Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Supervision
  • Coaching
  • Problem Solving
  • Team Leadership
  • Time Management
  • Detail Oriented
  • Mentorship
  • Professionalism
  • Communication
  • Self-Motivation

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