Sales Specialist

About Us:

Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub.

What's the Business Unit like?

BigRock and Bluehost are India's leading web services brands that provides domains, websites, hosting, and servers to businesses and professionals across India. They have created a huge cachet for themselves as innovative brands with a set of highly acclaimed award-winning TV campaigns.

What you’ll do & how you’ll make your mark.

• Have a consultative sales approach! Focus on customer discovery, need analysis, solution pitching, negotiation and closure through customer interactions via phone, chat & email
• Ensure Sales diligence! Build & manage sales pipeline through sales cadences and follow-ups to achieve revenue targets (earn attractive incentives!)
• Know your competition! Proactive awareness about what competition is doing to build or improve sales strategies
• Work as ONE team! Collaborate with the Support, Product Management & Marketing team to get client’s feedback heard and issues resolved
• Mentor & Coach! Share your knowledge and best practices with new members of the team
• Be the voice of customers and put forth suggestions for new features and improvements on our existing ones through client interactions
• Build Network! Coordinate and engage with necessary members from the Product, Operations, and Marketing teams to drive customer acquisition & growth campaigns
• Build customer relationships! Connect with existing customers as their web advisor and help them achieve their business goals provisioning the right set of product and services
• Projects & Initiatives! Come with campaign idea, pick up projects that helps sales teams.

Who you are & what you’ll need to succeed.

• Graduate from any stream (mandatory)
• 2-4 years of professional experience preferred (SaaS, retail, customer service, education, etc.) in the Indian market.
• Excellent interpersonal skills and ability to interact with customers and peers.
• Quick learner with an inquisitive mind & desire to outperform.
• Interested and inclined towards technology.
• Willingness to work on a pre-defined roster.
• Desire and passion to collaborate, learn and grow.
• Good oral & written communication skills.
• Excellent analytical skills.
• Good Team Player.
• Ability to complete large volumes of work.

What are we offering?

• Young and energetic team, with a healthy competitive spirit!
• Inside sales role - no field sales, no cold calling!
• Open-minded & supportive work environment, to empower you to be the best version of yourself!
• Personal & professional development that ensures your growth!
• Opportunity to Work from Office, Hybrid or Remotely!

Why you’ll love us.

• We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment.
• Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well.
• We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally.
• We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time.
• All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
• Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.