EVP, Engineering Operations & Deliverability

About Platform.sh

The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Position Summary

Platform.sh is seeking an Executive Vice President of Engineering Operations & Deliverability to scale and refine our remote, globally distributed engineering organization. Reporting to the CTO, this role is at the heart of connecting strategy to execution, empowering teams to operate at their best while fostering a culture of accountability, collaboration, and continuous growth. As a leader in this role, you’ll play a key part in shaping a scalable, efficient engineering framework that positions us for sustainable success.

As the EVP of Engineering Operations & Deliverability, your expertise will be pivotal in guiding and empowering leaders across four key streams, ensuring their teams deliver exceptional results while seamlessly aligning operations with business objectives:

• Operations (SRE): Leverage your experience to foster a proactive, reliability-focused culture, transforming platform stability and operational resilience across our fleet of tens of thousands of servers.
• Platform Engineering: Help strengthen, scale, and shape the architecture and systems that support current and future growth. 
• Customer-Experience Engineering: Provide insights to drive the creation of customer-centric features, ensuring every development decision adds measurable value and elevates the user experience.
• Engineering Operations: Enable engineering excellence by refining processes, selecting the right tools, and fostering efficiency.

This newly created role reflects our deep commitment to scaling intentionally and thoughtfully. You’ll play a pivotal part in aligning engineering efforts with strategic goals, fostering a culture of continuous improvement, and driving innovations that enable long-term success. With the exciting opportunity to lead transformational initiatives, you will help shape the future of our platform and ensure it remains at the forefront of industry innovation.

What to expect

• Partner closely with the CTO to translate high-level strategy into actionable goals for the engineering teams. Your initial focus will be on establishing structures, reporting frameworks, and processes to articulate engineering’s contributions and enable effective prioritization.
• Ensure resource allocation balances the development of new features with maintenance and technical debt management, emphasizing scalability, reliability, and efficiency. Proactively embed SRE principles to enhance platform stability and operational resilience.
• Deepen alignment between engineering, product, and design teams to deliver exceptional solutions. By fostering early and frequent collaboration, you’ll ensure engineering’s contributions are integral to creating user-focused, innovative products.
• Empower engineers to take initiative, drive measurable results, and continuously improve. Build an environment where diverse perspectives are celebrated and team members feel inspired to grow, learn, and succeed.
• Lead key projects that elevate the engineering organization’s agility and scalability. With a focus on reinvention and innovation, you will position Platform.sh for continued success and growth. 

What you bring

• Demonstrated expertise in scaling engineering organizations: You have successfully led and expanded engineering teams beyond 100 members, effectively managing managers and directors while fostering alignment within diverse global, and remote teams. Your deep understanding of the practices that drive early success, combined with your ability to implement scalable structures and processes, ensures sustainable growth and operational excellence.
• Operational focus with a strategic mindset: With a strong ability to implement and optimize processes, you excel at translating leadership's strategy into actionable, operational goals. Your leadership ensures the team balances day-to-day execution with long-term planning, enabling consistent delivery and platform scalability.
• Expertise in modern engineering and operational practices: You bring a deep understanding of SRE practices, CI/CD pipelines, PaaS, infrastructure management, and/or web application development. Your operational expertise ensures platform stability, resilience, and continuous improvement.
• A track record of driving measurable outcomes: You have a proven ability to align teams around key objectives, leveraging metrics and data-driven insights to track progress, deliver results, and continuously refine workflows.
• Strategic and impactful communication: You excel at articulating priorities, progress, and outcomes to technical and non-technical stakeholders, ensuring alignment at all levels. Your communication fosters trust and collaboration across departments.
• A commitment to team empowerment: You create an environment where engineers feel supported and encouraged to take ownership of their work. Through mentorship and professional development, you cultivate a culture of accountability, innovation, and pride in delivery.

Where we hire

At Platform.sh, remote work isn't just a trend - it's our way of life. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade! Our culture celebrates flexibility and collaboration, empowering you to excel from where you are. To enhance team synergy, we come together (at least) once a year in person, seizing the opportunity to connect, tackle challenges, and foster camaraderie. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 5 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Chief Technology Officer)
3. 60 Minutes with Chief Product Officer 
4. 45 Minutes with Team (Direct Reports)
5. 60 Minutes with Chief Executive Officer & Chief Product Advocacy Officer 

All roles require background checks.

What we offer

💡 An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications

🏆 We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and France Best Workplaces for Women

🗣️ Leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas

🌎 Global team, rich with culture and diversity

🧳 Annual team gatherings

💆‍♀️ Wellness budget

🧠 Professional development budget

💻 Office equipment budget

 👫 Mentorship Program

🩺 Comprehensive health coverage (US, CA, UK, and FR employees only)

🏝 Generous PTO (geographically dependent)

👶 Inclusive parental leave (geographically dependent)

🤝 Tandem – a pool of linguists from around the world willing to help each other learn new languages.

📈 Company stock options (discretionary)

♾️ Unlimited Platform.sh accounts

You’re welcome here.

At Platform.sh, we take pride in our commitment to being an inclusive and diverse workplace. We strive to create an environment built on trust, support, and respect for all individuals. We welcome everyone, regardless of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, creed, gender, national origin, age, marital status, pregnancy, education, languages spoken, or veteran status. We encourage you to be yourself, connect with like-minded individuals, and share your passions.

If you require accommodation at any stage of our recruitment process, please don't hesitate to reach out to your talent acquisition partner. Your comfort and accessibility are important to us.