AU Membership Development Officer_ZR_601_JOB

• Proactively identify and engage with potential members within the independent tertiary education sector
  
• Build strong, lasting relationships with RTOs and Higher Education Institutions, understanding and addressing their specific needs
  
• Effectively communicate the benefits and value of ITECA membership Guide interested businesses through the membership application process
  
• Facilitate a seamless and positive onboarding process for new members
  
• Assist in completing applications and ensuring accuracy
  
• As part of the outreach process, ensure that the contacts database is updated Gather insights from businesses that choose not to engage or become members
  
• Provide reports detailing reasons for non-engagement to enhance future outreach strategies
  
• Gather feedback from members regarding their event preferences and suggestions for improvement.
  
• Report feedback to the relevant teams for continuous enhancement of member experiences
  
• Maintain accurate and up-to-date member records and communication logs.
  
• Track member engagement and participation to measure effectiveness
  
• Collaborate with internal teams to ensure alignment in outreach strategies and messaging
  
• Maintain a results-driven approach, with meeting and exceeding sales targets as the primary measure of success in the role.
  

Requirements

• 5 years of relevant experience
• Experience in an outbound sales environment
  
• Demonstrated track record of consistently meeting & exceeding sales targets & KPI’s
  
• Confidence and ability to prospect for sales opportunities ▪ Excellent customer service skills and approach
  
• Administrative experience including above average computer skills including Excel, Word, PowerPoint and internal databases
  
• Experience of meeting challenging deadlines.
  
• Experience in accurately processing large volumes of data.
  
• Excellent conduct and professional manner

Benefits