Senior Engineering Manager - Account Management

POS-26268

At HubSpot, we’re on a mission to help millions of small and medium-sized businesses grow through our suite of world-class products. Our tools are designed to support businesses at every stage of growth, ensuring they can scale effectively.

The Account Management group within the Product Platform product line is central to this mission, creating products that empower customers to manage and optimize their HubSpot accounts. Our goal is to ensure customers feel confident that HubSpot can scale with their growing business. We're focused on building essential solutions that make it easier and faster for Upmarket customers to get the most out of the HubSpot platform.

Planning for continued growth and investment, we’re looking to hire an experienced engineering leader who will partner with their Product and Design peers to define the product roadmap and technical strategy for 6-7 small teams. 

Important note: Engineering leaders at HubSpot spend their first ~6 months embedding as a software engineer on the teams that they will be responsible for and also for 1-2 weeks re-embedding each year. During this time, they will be actively coding and staying hands on technically is a key expectation for the role. There will be a 'take at home' coding assessment as part of the interview process. For more info on the embedding process, check out the following articles: How I Became A Director of Engineering at HubSpot, How We Onboard External Leaders, Day in the Life.

Engineering leaders play to their strengths, but are aligned to HubSpot’s mission and show the leadership qualities that we’ve found to be most effective. These include building trust and empathy within their teams, caring deeply about our customers and business needs, and fostering a team culture that encourages autonomy and psychological safety. 

A Senior Engineering Manager is a product and technology leader at HubSpot, and fundamentally decides how their group of teams run and are responsible for the success of their teams.

• Your group’s Product and Design leaders are your first team, working on solving challenging customer problems together. In alignment with the HubSpot product strategy, you’ll set the direction and bring clarity for the 6-7 small teams in your group. 
• You’ll bring a strong technical perspective in conjunction with an understanding of our customers and product strategy to your group's leadership team. 
• You’ll partner with peers across the organization to advance our software development and delivery infrastructure. Product Platform operates at the highest scales within HubSpot, often stretching the capabilities of our internal platform and tools. 
• You’ll hold a high performance bar for your team, and ask questions to understand, before jumping to conclusions. You’ll help your reports grow the engineers underneath them, and mentor their reports to grow in their own roles.
• You’ll contribute to our diversity, inclusion, and belonging initiatives to ensure inclusion and equity are embedded into everything we do. 
• You’ll effectively communicate our mission and culture to candidates. You’re an active participant in attracting and recruiting talent to the team.

We are looking for people who:

• Believe in our guiding principals and that People and Product over Process is the way to inspire teams to build remarkable products.
• Can use their technical expertise to build a strong engineering culture based on HubSpot engineering principles, instilling a growth mindset, sharing both wins and mistakes to help accelerate learning.
• Have a bias for action, and aren’t afraid to make difficult decisions to unblock teams, understanding that shipping and iterating gives teams the best chance to succeed in the long run.
• Inspire the team to build great products, but use scope and prioritization as a means to maintain work-life balance.
• Have deep empathy for their team members, looking to minimize unnecessary toil and friction in their every day work. Although we operate in a high-scale/visibility area of the product, you’ll leverage our Continuous Deployment tooling as a means to ship faster and safer, maximizing confidence for our customers, and minimizing stress for the team.

We’re an organization proud of how we treat our employees, and have the awards to show for it. We are building a company future generations can be proud of. A company where everyone is welcome. A company where you can be yourself.