Software Engineer (L2)

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L2) – Messaging API.

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. 

About the job

This position is needed to help the CDXP Engineering team (Customer and Developer Experience Platform) build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications. 

Responsibilities

In this role, you’ll:

• Develop and maintain software, contributing to the overall success of CDXP
• Work with a small and collaborative team, whiteboarding ideas, building backend services, and APIs
• Perform thorough and thoughtful code reviews to help maintain a high standard of code quality
• Support production operations, building, releasing and assisting with team on-call
• Craft clear and concise documentation

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 3 years of engineering experience with Go
• Some experience using NoSQL databases like DynamoDB
• Experience with cloud platforms like AWS, including containerization and orchestration tools (e.g., Docker, Kubernetes)
• Strong written and verbal communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical audiences.
• Ability to participate in an on-call rotation
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience

Desired:

• Prior knowledge and experience with Java and Spring Boot applications.
• Polyglot developer with the ability to work across multiple programming languages and frameworks as needed.
• Experience using relational databases

Location

This role will be remote but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only*

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C. : $112,320.00 - $140,400.00 USD 
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $118,960.00 - $148,700.00 USD.
• Based in the San Francisco Bay area, California: $132,160.00- $165,200.00 USD.
• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for this role are intended to be accepted until December, 3rd, 2024 but may change based on business needs.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com.