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Swedish Customer Support Representative for Zalando

Remote: 
Full Remote
Salary: 
16 - 48K yearly
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Native level of Swedish, Advanced level of English, Tech savviness, Great communication and problem-solving skills.

Key responsabilities:

  • Communicating with customers via chat and phone
  • Troubleshooting customer issues and answering questions
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Speakit Startup https://speakitjobs.com
11 - 50 Employees
About Speakit
Speakit is a recruitment and staffing agency with users, clients & team members from all over Europe and we’re here to help reach your dream job. We believe that every new cooperation is another flash of eureka! To understand the new, we want to grow old with you; to discover the far untouched places, we are willing to stay close to you; we dream of speaking it, learning it and looking for it together! We all are what we look for, We’re looking for you.
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Job description

Are you fluent Swedish speaker with a passion for fashion?

Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?

What you will do:

  • Communicating through chat & phone with customers
  • Answering how-to questions
  • Troubleshooting customers' issues
  • Create amazing experience that customers value

Requirements

The role of a Swedish Customer Support Representative requires:

  • Native level of Swedish
  • Advanced level of English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Relocation to Crete, Greece
  • EU Passport holder

Benefits

What you'll gain:

  • Monthly salary 1300€
  • Monthly Performance Bonus
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Full-time job (5 working days per week, 8-hour shifts)
  • The best commissions in the market
  • The possibility of learning with the best team
  • Excellent career opportunity in a multinational industry leader

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Linguistics

Other Skills

  • Communication
  • Problem Solving
  • Computer Literacy
  • Technical Acumen
Are you interested?

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