Healthcare Safety & Security Supervisor

Overview:

The Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned UofL Health location. A Security Supervisor acts as a liaison between site supervisor, Operations Manager, and healthcare safety and security officers. They supervise staff on assigned shifts, providing coaching, recognition, and discipline within an approved empowerment range.

• The Security Supervisor will be working in a hospital/health care environment for UL Health.
• Security Supervisors ensure that healthcare safety and security officers allow us to accomplish our company’s core purpose which is “to serve, secure and care for the people within UL Health.”
• The Security Supervisor is responsible for the safety and security of the facilities they protect and supervising the healthcare safety and security officers.
• Security Supervisors act as a visible deterrent to crime and client rule infractions; they detect and report suspicious, unsafe, or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests, or employees at the site. Although essential activities may differ based on the facility at which they work, below are some of the standards.
• Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
• Patrol on foot, bicycle, or via a vehicle to check for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
• Sound alarms or calls for police, fire department, or EMS in case of fires, medical emergencies, criminal activities, or presence of unauthorized persons.

• Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm urgency.
• Provide customer service to our UL Health by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by UL Health location.
• Orally and physically de-escalating individuals and situations, as needed.
• Inspect all security devices and fire control equipment.
• Screen patients, visitors, and employees to expedite their admittance to the facilities.
• May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased to morgue.
• Must be able to use respiratory protection equipment and tight-fitting respirators according to OSHA standards. *Medical and Religious waivers may be granted on a case-by-case basis.

• Maintains compliance with all company policies, procedures and standards of conduct.
• Complies with HIPAA privacy and security requirements to always maintain confidentiality.
• Performs other duties as assigned

Education, Experience, Licensure, Certification:

• ·At least 21 years of age

• Must possess a valid driver’s license.
• High School diploma or GED required
• At minimum 5 years of verifiable work experience with 6 months of security or customer service experience preferred
• Must be able to obtain a guard card/license, as required by state and local regulations.