Provider Relations Coordinator (Healthcare / Dental)

Description

Here at LIBERTY our FLOSSify is simple. Find good people and help them shine!

The Provider Relations Coordinator is responsible for reviewing provider contracts and for providing support to Network Managers as well as the Professional Relations management team. Responsibilities and Skills expectations are set at the Entry Level for this position unless otherwise noted.

Job Summary Details

• Work with office staff to collect necessary contract documents for submission

• Work with internal and provider staff to coordinate resolution of provider issues

• Process facility changes and submit them timely to update internal systems at Basic Level

• Assist with special projects as assigned by management

• Work with management to prepare and conduct training for Network Managers on topics relevant to their functions

• Review and process necessary contract documents for accuracy and completeness for submission at Intermediate Level

Qualifications

Education/Experience

• High School or GED-High School Diploma required
• Bachelor’s Degree (BA/BS) preferred
• Experience in processing provider contracts preferred
• Previous experience in Dental PPO or DHMO environment preferred
• 1+ year of previous network management experience in Dental PPO or DHMO environment: dental office management, managed healthcare, sales, and/or customer service experience

   

Specific Skills/Knowledge

• Knowledge of dental terminology

• Strong verbal and written communication skills in English language; bilingual a plus

• Proficient in Microsoft Office specifically Word, Excel, and Outlook
  • Please be prepared to Complete Online Skills Assessments for this role as part of our Application process

• Must be detail oriented, exhibit strong customer service skills, demonstrate strong organizational and time management skills at an Intermediate Level

• Ability to identify problems, research issues and follow through until resolved at Intermediate Level

Location

Our employees are distributed in office locations in multiple markets across the United States.  We are unable to hire or allow employees to work outside of the United States. This position will allow for Work-from-Home, near our office locations in Tustin, CA, Las Vegas, NV, Oklahoma City, OK, Uniondale, NY, and Tampa, FL. There may be occasions when employees are requested to be onsite.

What Liberty Offers

Happy, healthy employees enhance our ability to assist our members and contribute more actively to their society. That’s why LIBERTY offers competitive and attractive benefit packages for their employees. We strive to care for employees in positive ways that promotes wellness and productive employees.

Our first-class benefit package supports our employees and their dependents with:

• Competitive pay structure and saving options that help you reach your financial goals
• Excellent 401k retirement benefits available which includes employer match and ability to save via a Roth IRA, plus immediate vesting during Safe Harbor period and professional financial advice through Financial Engines!
• Medical insurance offered with low-cost premium for employee only coverage and LIBERTY subsidizes 50% of dependent coverage for eligible enrolled dependents.
• 100% employer paid dental coverage for employees and eligible dependents.
• 100% employer paid vision coverage for employee only coverage, low-cost premium for dependents!
• Company paid basic life and AD&D coverage; options to elect additional supplemental coverage.
• Long Term Disability coverage
• Expansive wellness program including companywide Get Active challenges and Burn-A-Long with option for gym discounts.
• Employee Assistance Program
• Generous vacation and sick leave with the ability to roll time over.
• 10 paid company holidays
• Tuition Reimbursement
• Remote or Hybrid options for various positions
• And so much more...

Compensation

In the spirit of pay transparency, we are excited to share the base hourly rate for this position is $20.00 - $25.00, exclusive of fringe benefits or potential bonuses.  If you are hired at Liberty, your final base compensation will be determined based on factors such as geographic location, skills, education, and/or experience.  In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any, final offer.  Please keep in mind that the range mentioned above is the full base salary range for the role.  Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.

Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture. 

Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve. 

We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.

Sponsorship and Relocation Specifications

Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.

No relocation assistance or sponsorship available at this time.