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Claims Customer Service Representative

extra holidays - extra parental leave
Remote: 
Full Remote
Salary: 
36 - 48K yearly
Experience: 
Junior (1-2 years)
Work from: 
New York (USA), United States

Offer summary

Qualifications:

1 year of call center experience, Experience with property damage claims, Strong customer service skills, Ability to handle high call volumes.

Key responsabilities:

  • Service property damage claims
  • Check the status of claims
  • Provide information to claimants
  • Answer questions via phone and email
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Aston Carter Large http://www.astoncarter.com
1001 - 5000 Employees
See more Aston Carter offers

Job description

  • Claims Customer Service Representative | INTERVIEWS HAPPENING THIS WEEK!!*** We are seeking dedicated Property Damage Customer Service Representatives to join our team. In this role, you will be responsible for servicing property damage claims, checking claim statuses, providing necessary information, and answering questions via phone and email. Job Type This is a contract position with a duration of 6 months. Location and Work Environment Initial training will be conducted in the office for 2 weeks in Uniondale. Following training, the position will transition to a fully remote role. Working hours are from 9:00 AM to 5:30 PM or 9:30 AM to 6:00 PM.

What You'll Do

  • Service property damage claims.
  • Check the status of claims for updates.
  • Provide necessary information to claimants.
  • Answer questions via phone and email.

What You'll Bring

  • Customer service
  • Call center
  • Customer support
  • Claim handling
  • Experience handling high call volumes
  • 1 year of high volume call center experience
  • Experience with servicing property damage claims for auto

What You'll Get

  • Sustainable work-life balance and the ability to work full-time from home.
  • Opportunity to join and grow within a leading organization.
  • Benefits (Medical, Dental, Vision).

Interviews are happening this week! If interested, please send over your most recent resume to sammurray @actalentservices.com along with your availability for a 10-minute phone screen to go over the position more in detail.

Pay And Benefits

The pay range for this position is $19.00 - $25.00/hr.

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position will be accepting applications until Dec 6, 2024.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through

  • Hiring diverse talent
  • Maintaining an inclusive environment through persistent self-reflection
  • Building a culture of care, engagement, and recognition with clear outcomes
  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Required profile

Experience

Level of experience: Junior (1-2 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Time Management
  • Communication
  • Problem Solving

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