The regional technical managers are the pre-sales team responsible for championing Cambium’s technical attributes to end-user customers, channel partners, and system integrators.
The department provides a crucial link between customers or channels and our product managers, thereby becoming a focal point in all things technical between the go-to-market team and our customers.
Technical managers will be equally tasked with training and developing individual pre-sales teams within Cambium’s channel eco-system, as well as providing pre-sales support to close or expand a wireless broadband project.
Scope of Responsibilities/Expectations
•Responsible for defining and/or designing technical requirements and recommending appropriate technical solutions in support of achieving sales goals
•Design solutions and proposals that meet customer needs and position Cambium as the favored vendor
•Deliver training sessions to new and current channel partners and end customers
•Working with engineering resources to provide technical expertise on a range of products and drive the integration within the customer's technical environment
•Capture product and feature requirements and filter to the regional leader or engineering teams
•Identify in advance, jointly with the local sales manager, the major activities to be delivered, such as
–Partner training
–Customer visit
–Key projects to be supported
Pre-tender phase influences the specs
Post-tender phase to support the technical answer of our partners
•Provide regular and effective feedback on specific projects and opportunities collaboratively with the sales team
Specific Knowledge/Skills
•Proven track record with field engineering, troubleshooting large and complex systems, and working methodologically to resolve issues
•Good communication skills are required to develop strong relationships with regional salespeople, engineering, post-sale support, and key technical customer contacts. Able also to leverage relationships with other business units and/or external partners to deliver solutions
•Good presentation skills and ability to create and deliver high-impact presentations
•Self-motivated and able to work independently to develop and execute technology strategies with minimal input from the manager
•Strong wireless background, ideally with PTP/PMP products and technologies. Good Knowledge of IP and basic networking
•Engineer degree or equivalent
•Willing to travel
•Native Croatian speaker with excellent written and spoken English
•Good understanding of the sales process
