Job Location: Available to work Hybrid, Harrisburg, PA.
Note: Need experience with Document
gathering, technical writer, Need 10+ years of experienced profile. Candidate
will be required to report on-site on the first day.
Job
Description:
This
request is issued from the Commonwealth of Pennsylvania Office of
Administration’s Office of Information Technology (OA/OIT). The position
will have a reporting relationship to the Health and Human Service Delivery
Center (HHSDC) within the OA/OIT supporting the Pennsylvania Department of
Health (DOH), and the Department of Drug and Alcohol Programs (DDAP).
BACKGROUND/PROBLEM
STATEMENT
DOH
leadership has formed a Data Modernization Initiative, with the vision that all
public health policies and interventions are driven by data, and the mission to
provide all internal and external public health decision makers with
accessible, timely, reliable, and meaningful data to drive policies and
interventions. The Enterprise Data Warehouse (EDW) is responding to DOH’s need
for centralized data and state of the art data analysis services by modernizing
its data portfolio and statistical analysis capabilities aimed at improving
public health surveillance, interventions, outcomes, and research.
There is
an elevated need for the design, development, implementation, and maintenance
of data warehouse solutions for the DOH and the EDW. This Technical Writer 2
position will support both the existing business and reporting requirements
documentation of individual DOH / DDAP systems and program areas, and the
construction of a modern data warehouse that will serve DOH / DDAP from an
enterprise perspective.
INCURRING
COSTS
The PA
Department of Health is not responsible for any costs or expenses incurred by
the contractor for parking.
RESOURCES
The
contractor will be permitted to work from home, but office space for the
contractor will be provided as needed. In addition, DOH will supply all
necessary hardware and software for daily use that are needed to complete
assigned work items.
OBJECTIVES
OF ENGAGEMENT
The
primary objective of this engagement is for the selected candidate to serve as
the Technical Writer 2 for the EDW, supporting the analysis and reporting needs
of the DOH and DDAP, the existing EDW, as well as the design and construction
of the new EDW in Azure.
The
Technical Writer 2 is an advanced level resource with specialized knowledge and
experience in requirements analysis and documentation and coordinating
communications and project tasks, while acting as liaison between customer
program areas and the EDW team. This position develops and maintains user,
business requirements, technical documentation and project process
documentation in support of the EDW production systems and projects. This
position understands the user’s view and technical concepts of applications and
provides expertise structuring procedures in a logical sequence.
This
position will work with public health professionals, business analysts,
application developers, database, and system administrators to achieve project
objectives - including delivery dates, cost objectives, quality objectives, and
program area customer satisfaction objectives. There are several exciting
projects underway, including moving the data warehouse into Azure, the
Department of Health’s Data Modernization Initiative, and the Reporting Hub.
OPERATIONAL
REQUIREMENTS
The
selected candidate must adhere to the following operational requirements:
Skills
Set:
Skill | Required /Desired | Experience |
Experience with eliciting, analyzing, specifying,
and validating the business needs of stakeholder business units | Required | 5 years |
Experience conducting interviews to gather
customer requirements via workshops, questionnaires, workflow storyboards,
use cases, scenarios, etc | Required | 5 years |
Develops,
enhances, and maintains user and technical documentation for multiple
applications | Required | 5 years |
Experience
translating customer requirements into functional and technical requirements
in a clear manner | Required | 5 years |
Experience with creating process models,
specifications, diagrams, wireframes, and charts to provide direction to the
development team | Required | 5 years |
Experience
communicating, coordinating, and performing as liaison between stakeholder
business units and the development team | Required | 5 years |
Ability to balance work between multiple projects
and possess good organizational skills | Required | - |
Ability to
work and communicate collaboratively and effectively with colleagues, and as
a member of a team | Required | - |
Ability to
present complex technical concepts and data to a varied audience effectively | Required | - |
Experience
working in the public health or healthcare industry with various health
applications and data | Highly Desired | - |
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