At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Field Access Manager supporting US Pharma Market Team, you will use your broad knowledge of payer insurance coverage, prior authorizations, patient affordability programs, and local managed care landscape to support provider offices and their patients to obtain appropriate access to Alcon products. Primary responsibilities include working with provider offices to ensure providers and staff are educated on payer coverage, payer utilization management criteria, and patient affordability programs. Additional responsibilities include regional payer account management and educating pharmacies on Alcon products and programs.
In this role, a typical day will include:
- Manage strategic relationships with providers, payer accounts, and pharmacies within your assigned geography.
- Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences with the Alcon pharmaceutical portfolio.
- Educate providers on payer access polices and processes related to prior authorization requirements and denials/appeals.
- Analyze local market data and healthcare dynamics to help inform business planning with field teams.
- Collaborate with the Market Access team to develop payer and pull-through action plans.
- Develop and manage relationships with key decision makers of regional payers, driving profitable access for Alcon products.
- Provide managed care and reimbursement training and related education for internal and external stakeholders.
- Remain current on managed care, reimbursement, and health policy activities, serving as an expert on healthcare trends for provider accounts.
- Represent Alcon at various industry functions such as payer and reimbursement meetings, professional organization meetings, and other meetings as assigned.
WHAT YOU’LL BRING TO ALCON:
- Bachelor’s Degree or Equivalent years of directly related experience (or high school+13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
- 5+ years of pharmaceutical or relevant experience, calling on field-based customers with demonstrated successful track record.
- 2+ Account Management or relevant experience working in the provider office setting, proven track-record of building strong customer relationships.
- Experience working collaboratively and cross-functionally in a highly matrixed environment.
- The ability to fluently read, write, understand, and communicate in English.
- Travel requirements: Candidates must live near a major airport and be willing and able to travel approximately 50-75% of the time (average 2-3 days per week, overnights likely)
HOW YOU CAN THRIVE AT ALCON:
- Benefit from working in a highly collaborative environment.
- Join Alcon’s mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career.
- Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!
Preferred Qualifications:
- Proven skills in strategic decision-making and problem-solving
- Excellent analytical skills focusing on key accounts and uncovering business opportunities.
- Knowledge of Prior Authorization and Utilization Management Processes
- Deep understanding of Managed Care, Government payer sectors, Integrated Health Systems
- Strong interpersonal skills and emotional intelligence
- Excellent communication and presentation skills
- CPC, or similar coding certification
- Prior Authorization certification (i.e. PACS).
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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.
