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Application Developer - Intermediate

Remote: 
Full Remote
Contract: 
Fixed term
Work from: 
Canada

Offer summary

Qualifications:

Certified ServiceNow Application Developer (CAD), Broad knowledge in technical areas, Experience in ServiceNow configurations, Excellent troubleshooting skills.

Key responsabilities:

  • Design and develop contact centre solutions
  • Troubleshoot and resolve ServiceNow issues
Workiy Inc. logo
Workiy Inc. Information Technology & Services SME https://www.workiy.com/
11 - 50 Employees
About Workiy Inc.
Workiy provides digital solutions and staffing services, utilizing our patented delivery model and a unique and flexible, client-centric approach to tackling technology's biggest challenges. We don’t have “clients” we have partners! Our mission is to enable your talented teams and amazing systems to assist your business in optimally achieving its goals. The Workiy team, brings to the table, more than 20+ years of experience in the technology industry across many verticals in both the private and public sector.
See more Workiy Inc. offers

Job description

This is a remote position.

Our client is looking for an Application Developer.

Requirements
Design, develop, test and implement the contact centre solution features in ServiceNow. Troubleshoot and resolve issue in contact centre solution in ServiceNow and the integrations. An ServiceNow Developer applies a broad knowledge of various technical areas to foresee and rectify problems.

• Liaises with business units and program areas to ensure solutions meet current and strategic ministry needs and requirements.
• Provide ServiceNow functional and technical expertise.
• Configure and customize ServiceNow modules to meet requirements ensuring the integrity and sustainability of system configuration.
• Execute internal testing (unit testing) and support UAT activities.
• Provide overall Technical Solution Quality Assurance (QA)
• Support warranty activities as required.
• Support transition to operations (hand off) to support teams.
• Provides and maintains technical documentation of design and changes.
• Certified ServiceNow Application Developer (CAD) and/or Certified System Administrator (CSA).
• Participates in agile delivery meetings.
• Able to quickly understand application functionalities and process.
• Handle and fix production defects efficiently.
• Provide tracking and reporting of time and status on all work as required.
• Identify and coordinate release schedules
• Ensure planned releases remain on schedule and on track


Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

ServiceNowDisciplined Agile DeliverySystem ConfigurationSystem AdministrationService Development

Other Skills

  • Time Management
  • Problem Solving
  • Troubleshooting (Problem Solving)
Are you interested?

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