This is a remote position.
Full-time Monday to Friday; 8:00am - 5:00pm California Time
Client Overview
We are a growing
inspection
company based in Southern California that specializes in inspecting air conditioning units. With over 8 years of experience, we have built a reputation for providing reliable and thorough
inspections
to our clients. As we continue expanding, we are looking for a talented bilingual virtual assistant to join our team. This is an exciting opportunity to gain experience working for an established
inspection
company and play a key role in our next stage of growth.
Our ideal candidate is professional, driven, and comfortable working independently. Excellent communication skills and fluency in English and Spanish are absolutely essential for this position.
If you are organized, detail-oriented, and looking to join a warm and welcoming team, then we encourage you to apply!
Job Description
As our virtual assistant, you will be responsible for managing our scheduling, fielding client inquiries, and providing administrative support to keep our operations running smoothly. This role is perfect for someone who thrives in a fast-paced environment and enjoys interacting with clients.
Your day-to-day tasks will include:
- Scheduling
inspection
appointments and managing our calendar
- Making reminder and follow-up calls to clients
- Answering incoming calls and inquiries
- Assisting with data entry and administrative paperwork
- Providing general office support
This role will start with a focus on scheduling and phone support. As you become more familiar with our processes, responsibilities will expand to include data entry and other administrative tasks.
Responsibilities
- Schedule
inspection
appointments by calling prospects and optimizing our calendar
- Make reminder, follow-up, and confirmation calls to clients
- Answer incoming calls and inquiries in a friendly and professional manner
- Assist with data entry, paperwork, and other administrative tasks
- Provide general office support to keep operations running smoothly
Requirements
- Fluent in written and spoken English and Spanish
- Proficient with Microsoft Office, G Suite, and PDF editing software
- Familiar with CRM platforms and scheduling tools
- Excellent phone manner and communication skills
- Organized and detail-oriented
- Comfortable working independently with minimal supervision
